WCBS-DT (HD) guide data fix soon in NYC !

What other channel ? They are alll mapping correctly including WNET in NYC.

Poke said:
Well might call the Eng you spoke or E-mail see what they say about the other channel it never hurts. Anyway glad they got it fixed! :)
 
ccash said:
WNET now mapping - Subchannels too!!!
Subchannels too? As in you're getting guide data for ##-02 or whatever? Wow. That would be great if we could get that here. My ABC affiliate also broadcasts the fox (on 17-02) and I never get the data there. The PQ is much better on the subchannel than the Dish SD. Must be b/c you're in NYC
 
We are only getting guide data subchannels for WNET. Thats it.

Max Wright said:
Subchannels too? As in you're getting guide data for ##-02 or whatever? Wow. That would be great if we could get that here. My ABC affiliate also broadcasts the fox (on 17-02) and I never get the data there. The PQ is much better on the subchannel than the Dish SD. Must be b/c you're in NYC
 
Hi All,
I just wanted to let everyone know about my little saga (espically those in NYC that get OTA HD). For the past month I have been continually emailing the CEO email address complaining that the guide data for WCBS (002-00) wasn't mapping to the OTA HD channel (002-01). After receiving a phone call 2 weeks ago from somone in that office, she stated that she wanted to replace my 622 to ...

Any Idea how to get in touch with them again. Just as they started supplying lots of subchannel data for NYC, they once again lost WCBS-DT guide data for WCBS-HD.
 
Its mapping correctly for me.
I replaced one of my 622's(it had bsod), and so had to scan for locals. It failed to shows guide data for WCBS-HD. When I rescanned on my other 622 the same thing happened. So something no longer maps correctly.
 
WCBS-DT guide date fixed, again.

Got a response from Dish on Wednesday. Dishquality@echostar.com (not the best email address for this problem but one I had, messages to regular support got me nothing) forwarded my request to the area responsible. They reported back (to dishquality) that they had found the problem and corrected it. Dishquality fowarded this to me. Thanks to them for fixing this, but it would help if we had a list of the common email addresses that should be used for various problems.
 
Well WCBS is not mapping for me as of Wed. I spoke to the person that helped me the last time and he told me he will speak with engineering and get back to me by Tuesday.
 
Any word on if/when we get this back?

Try readding channel 56 (WCBS-HD). I think that CBS changed something in the data they send, that dish has now changed to match. My guide data came back about the time some of you lost it.
 

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