Weird message from my 625

[danwolf101]

I keep getting this specific message that says something like if you do not want to incure a charge for not having a phone line connected to your receiver.Please make sure one is connected to avoid this charge.I have had a phone line connected since I took delivery of the service.Have you seen this message before.

 

[BFG]

The connection might not be working.

Go into the the diagnostics menu (Menu 6,3) and select connection.

Then select dial out if you're able to.

 

[danwolf101]

I did that.It detected a dial tone.

 

[garys]

I got that message once on my 622. A downoad was in progress on my computer and the receiver couldn't dial out because of it.

 

[RobertsD]

I get this error on my 942 if the phone line is in use, and the 942 tries to use it.

 

[Widescreen]

I've only had my 625 for a month or so but I got that message one time even though my phone line is connected. However, it successfully connected on its own later.

 

[dishguy15022]

After checking the diagnostics screen in the menu. Try a phone on that jack or line. Do you have DSL or Dial-Up? When I am on the internet through my Dial-up I get that message also. If you have DSL make sure you have a DSL filter. If you still have a problem, call for a service call.