Assuming you're a new customer, in all likelihood you'd get an HR21. Depending what you installer had in stock, there might be a small chance of an HR20.
I believe both come with an RF remote (although I've never used the RF functionality myself).
Assuming you're a new customer, in all likelihood you'd get an HR21. Depending what you installer had in stock, there might be a small chance of an HR20.
I believe both come with an RF remote (although I've never used the RF functionality myself).
It all depends on what is currently available to that tech from D* it could be a HR20 or a HR21 it could also be a New Box or Refurbished Box. We have zero choice in what gets loaded on our trucks as far as receivers go.
As far as the Remote it really is a crap shoot if you will get a RF remote or an IR only remote. It will probably be a R64 which is a IR. D* and many sites do sell RF remotes for $20-$45.
It all depends on what is currently available to that tech from D* it could be a HR20 or a HR21 it could also be a New Box or Refurbished Box. We have zero choice in what gets loaded on our trucks as far as receivers go.
As far as the Remote it really is a crap shoot if you will get a RF remote or an IR only remote. It will probably be a R64 which is a IR. D* and many sites do sell RF remotes for $20-$45.
It doesn't matter what you want. You get what they give you. It might be new or it might be refurbished. It will probably be an HR21, but it might be a refurbished HR20.
If you were promised a particular receiver by DIRECTV, there's no telling what you'll get because they have absolutely no control over what you get.
If the installation contractor tells you what you're going to get, there is a chance you'll get it, but no assurances.
It doesn't matter what you want. You get what they give you. It might be new or it might be refurbished. It will probably be an HR21, but it might be a refurbished HR20.
I doubt that you get a refurbished one. Especially if you paid $99.
I signed up two months ago and got two brand new (sealed box) shinning black HR21. I am very happy since I also added a 1Tb external HD to each one. I only wish that they had dual layer buffer like my old Tivo.
It doesn't matter what you signed up for (Free to $199) you get what ever the install company has on the truck, atm I have 3 HR20 Refurbs and 1 HR21 Refurb on my Van and they will go in on a new install, upgrade or a service call. I have gone 3-4 weeks where all D* sent us was refurb IRD's
If you want a guarantee as to which IRD you get you will have to acquire it on your own from the many online retailers that sell contract lease receivers. And have the Tech do a Work order change from NEW to Customer Owned (its still leased though)
If you want a guarantee as to which IRD you get you will have to acquire it on your own from the many online retailers that sell contract lease receivers. And have the Tech do a Work order change from NEW to Customer Owned (its still leased though)