What is the best customer service phone number?

[Larry Beckham]

Just got off the phone to a foreign speaking customer person that had never heard of TV Guardian on Dish. Was on the phone about 40 minutes. Many years ago SatelliteGuys shared a direct line that they knew what they were doing. Does anybody have a good number?
Thanks!

 

[TheKrell]

TV Guardian... Is that the hardware that monitors closed captions and mutes your speakers to cut out foul language? If so, what do you expect Dish to be able to do about that?

 

[Juan]

Its a hopper 3 app

TVGuardian App for DISH Hopper 3 - TVGuardian

TVGuardian has just launched an app for the DISH Network Hopper 3! If you have a DISH Hopper 3, press the Apps button on your Hopper remote to find the new TVGuardian App. Look for the TVGuardian App on other DISH Hopper models in the coming months! TVGuardian App for the DISH HopperIf you...

www.tvguardian.com

Sent from my SM-G950U using the SatelliteGuys app!

 

[KE4EST]

Moved to proper forum.

 

[Larry Beckham]

Thanks

 

[TheKrell]

Its a hopper 3 app

TVGuardian App for DISH Hopper 3 - TVGuardian

TVGuardian has just launched an app for the DISH Network Hopper 3! If you have a DISH Hopper 3, press the Apps button on your Hopper remote to find the new TVGuardian App. Look for the TVGuardian App on other DISH Hopper models in the coming months! TVGuardian App for the DISH HopperIf you...

www.tvguardian.com

Sent from my SM-G950U using the SatelliteGuys app!

Interesting. I note from that URL this part:

TVGuardian Support:

Don’t call DISH for help with the TVGuardian App. Please go to tvguardian.zendesk.com, where you can find more helpful information, or submit a request ticket. You many also help make TVGuardian better by letting our community know about missed words, and movie recommendations.

So... I persist in thinking that a call to Dish is not going to help.

 

[Juan]

Thats why I posted the link....but I was too polite to point out contact info

Interesting. I note from that URL this part:


So... I persist in thinking that a call to Dish is not going to help.

Sent from my SM-G950U using the SatelliteGuys app!

 

[Larry Beckham]

What I found out, when I press the app button once I only some of the apps come up but when I press the button twice I get all of the apps, where TVGuardian was hiding.

 

[HipKat]

What I found out, when I press the app button once I only some of the apps come up but when I press the button twice I get all of the apps, where TVGuardian was hiding.

That’s how it works. Press twice to get the full page of apps