What remotes are X1 customers getting?

[ces1948]

I was wondering if anyone had a recent whole home DVR install done. I was curious about what model remotes people are getting, the X2 or the X5. Reason I was asking is the X5 v4 is being sold new on Ebay new for $6-7 bucks and it's supposed to be the more advanced of the 2. I have an install scheduled in a couple of weeks and I believe I would rather have the X5.

 

[mogera]

We just got them in our plant two weeks ago. Only in house techs have access to them here. Of your installation is done by a contractor, you may be out of luck.

 

[ces1948]

Thanks for the info. I believe I will order four of the x5 v4 off ebay and have them on hand if the installer brings out the old ones. They are also being sold in the Comcast store but at a much higher price. The Comcast page also talks about a voice controlled remote the x11 which it says is available in select markets, note this is not the smartphone app but a physical remote.

 

[johnml]

I had a new install two weeks ago and got the new remotes. They are all backlit which I assume are the new remotes.

 

[ces1948]

I also received the backlit remotes x5v4