Why didn’t my show record?

smokey982

Thread Starter
SatelliteGuys Pro
Sep 7, 2005
1,960
78
Cleveland, TN (Chattanooga Market)
I just noticed that The Neighborhood wasn’t in my recordings folder and there was a new episode last night. So when I go to the schedule for last night I noticed it says “not applicable “ for recording started and stopped. Has anyone else ever noticed this? It’s obviously in reference to the fact that nothing recorded. But I would like to know why. I had 6 other shows that recorded just fine and one of those other 6 was during the same time slot as The Neighborhood.
 

wormil

SatelliteGuys Pro
Aug 30, 2008
443
203
North Carolina
It happens. I have like 50 episodes of How's It Made from yesterday because every episode is marked as a new episode. I guess Dish outsources guide data and they often screw up.
 

DISH Support

OFFICIAL DISH SUPPORT
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DISH DIRT TEAM!
Jun 6, 2019
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I just noticed that The Neighborhood wasn’t in my recordings folder and there was a new episode last night. So when I go to the schedule for last night I noticed it says “not applicable “ for recording started and stopped. Has anyone else ever noticed this? It’s obviously in reference to the fact that nothing recorded. But I would like to know why. I had 6 other shows that recorded just fine and one of those other 6 was during the same time slot as The Neighborhood.
Hello, smokey982. That is definitely quite weird that it would record 6 other shows but not The Neighborhood. Normally if it were skipping due to it being listed as a re-run it would actually display that under the reason why it was skipped. Do you happen to have Prime Time Anytime enabled? If so, was this recording setup part of it? - Caleb S
 

smokey982

Thread Starter
SatelliteGuys Pro
Sep 7, 2005
1,960
78
Cleveland, TN (Chattanooga Market)
Hello, smokey982. That is definitely quite weird that it would record 6 other shows but not The Neighborhood. Normally if it were skipping due to it being listed as a re-run it would actually display that under the reason why it was skipped. Do you happen to have Prime Time Anytime enabled? If so, was this recording setup part of it? - Caleb S
No, prime time anytime was not enabled. I have a specific timer set for all new episodes.
 

navy8ball

Supporting Founder
Supporting Founder
Sep 28, 2003
297
9
Henryetta,OK. 74437
This has happened to me at various times and it has always been one of the local channels. When I record the prime time shows on my Hopper 3 I am usually at home so I double check the schedule to make sure they are recording and if a show isn't recording I go to the channel that is suppose to be recorded and it will always be a black screen if I switch over to the SD channel it will show the program so I stop the HD recording that is not recording and start recording the SD channel. Like I said it has only happened with local HD channels and it is every once in a while not only at prime time but also during local news broadcasts.
 

DISH Support

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DISH DIRT TEAM!
Jun 6, 2019
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No, prime time anytime was not enabled. I have a specific timer set for all new episodes.
Will you go into the diagnostics screen and check if there were any errors with the hard drive recently, please? Here are the steps: Press the Home button on the Hopper remote 3 times, then select Status> Check Status> Yes. It will show if there were any failures in the "D Hard Drive Status" section.
 

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