I would be contacting someone high up about losing your HD Absolute grandfathered package. Their system probably automatically killed the package off but they should give you some type of programming discount to make up for it.
Tel them you want it sent to your office address....... I did this with the my old 721 that I had given to my father for his use.... They sent him the letter to upgrade, and he had it sent it to our office (family business).
If they start to squawk, tell them that you don't have anyone there during the day, and you don't want it to get rained on or stolen when the UPS guy leaves it on your front step.
Is the model 510 a paper weight also? "John"
Well guess what - 10 days ago when I called the discontinued receiver 800#, I told them THREE times to send my replacement receiver to my mailing addy when I called about a 522 replacement for my 721. They even told me it was no problem to do this.
After waiting until yesterday & still not receiving anything, I called back & they told me it was sent to the service addy & gave me a UPS tracking #, which did show them attempting to deliver to the service addy. After asking repeatedly WHY, after I was told THREE times it wasn't a problem, he then tells me they CAN'T send equipment to the mailing addy & that it MUST be sent to the service addy. (I KNOW this isn't true, 'cause I & others have done so otherwise )
So, just so I could get it & get done with this crap, (& didn't feel like playing CSR roulette last night) I had him change the service addy to the billing addy & after I get the new receiver activated, will just move back.
Each:
7x00 = 501/508.
721 = 522.
6000 / 811 = VIP211.
I think that's all they're doing now.
Well, my 721 is still running, so November 3 is definitely not the date.NOVEMBER 3, 2008
Although StoneCold might be right, Nov 1. It was hard to hear the guy.
That is when the 721s will be deactivated.
Maybe this is the actual end date?Well I knew I was not getting anywhere with her so I asked her the a bottom line question; "When will the 721 stop working for me?" and she said. JANUARY 2010 is when the 721 will no longer function. I said 2010? she put me on hold and spoke to someone else and she said YES!
But 2010? This date is not the same date that everyone else is saying. I guess I need to call back and confirm.
Well, my 721 is still running, so November 3 is definitely not the date.
Maybe this is the actual end date?
I just got another postcard in the mail stating to call immediately or risk losing service.
I'm still waiting to either get a return call from the CEO contact or get something other than her voicemail.
Scott
Has anyone rec'd a purple card for their 721?
The 721 is not being updated to use the purple cards - that is why they are doorstops.
That's my understanding. And if the new security system really is kicking in soon, anyone with a 721 in use might be rather disappointed. Can't see why someone is holding out upgrading. I doubt a better deal is coming, and they can cancel the current offer at any time.
Don't trust the 'official words' - Dish pursuit own interests, not yours.
If it works for you and you satisfied with 721 functioning, then you shouldn't worry.