My stepdad got a new HD tv so I told him to call Dish and for 2 year contract it would be a free upgrade. So he called and sure enough it was. They came the very day and put up a new dish and hooked up a new 222k. Only few HD channels came down and the installer said it takes awhile foe them to download. So after 1/2 hour I told him to call in. Here HD was never added to his account. He's like why did the guy come out for she said for the install. He's like I want HD that's why I called to have HD installed. Why would he order HD but not want it on the account. Someone at Dish is stupid.