My parents just switched from Dish to Comcast and they got the X1 DVR. A few questions:
1. The guide is horrendously cluttered and I can't seem to find an easy way to make them a favorites list to edit out all the repeated channels, premiums, music, sports packages, Comcast propaganda, and adult stuff they don't want in their guide. I figured out how to make a favorites list and the process is tedious. I am not going to do it unless I can make their default guide be the favorites list. Is there a way? If they have to hit guide 3 times, that isn't default and "not worth" their time.
2. Is there supposed to be an icon in the guide when a recording is set? My mom records a lot of shows and is used to the Dish guide having a timer icon to note in the guide that the program is set to record. Example: We set American Idol to record about 6 hours ago and there isn't anything in the guide that shows that it is set.
3. Is there an easy way to see what has been recorded? Functionally equivalent to Directv's "List" Button is what I am looking for. Anything involving menus is too confusing for them. If not, how does one find the list of recorded programs? Related, where is the "To do" list?
4. In the two hours it took to show them basic guide functions, the thing froze twice. Is the software/hardware stable?
5. Is Comcast ever going to make the channels have sort of flow in their order? My dad can't stand the way everything is scattered from 2-899. Example: locals are 3 4 5 6 9 14 19 21 22 44 145 172 301 302 318 320 321 331 702 703 705 731 733 744. That's just dumb. The 700s are the HD of some of the lower ones, but 731 is only HD.
1. The guide is horrendously cluttered and I can't seem to find an easy way to make them a favorites list to edit out all the repeated channels, premiums, music, sports packages, Comcast propaganda, and adult stuff they don't want in their guide. I figured out how to make a favorites list and the process is tedious. I am not going to do it unless I can make their default guide be the favorites list. Is there a way? If they have to hit guide 3 times, that isn't default and "not worth" their time.
2. Is there supposed to be an icon in the guide when a recording is set? My mom records a lot of shows and is used to the Dish guide having a timer icon to note in the guide that the program is set to record. Example: We set American Idol to record about 6 hours ago and there isn't anything in the guide that shows that it is set.
3. Is there an easy way to see what has been recorded? Functionally equivalent to Directv's "List" Button is what I am looking for. Anything involving menus is too confusing for them. If not, how does one find the list of recorded programs? Related, where is the "To do" list?
4. In the two hours it took to show them basic guide functions, the thing froze twice. Is the software/hardware stable?
5. Is Comcast ever going to make the channels have sort of flow in their order? My dad can't stand the way everything is scattered from 2-899. Example: locals are 3 4 5 6 9 14 19 21 22 44 145 172 301 302 318 320 321 331 702 703 705 731 733 744. That's just dumb. The 700s are the HD of some of the lower ones, but 731 is only HD.
