I just worte the CEO email line because I needed a dish moved on a pole....which I did...
The technician that had come out told me that he "doesn't dig holes"
for dishes on a pole. Instead he looked to get it on my roof...But
there were trees in the way, which is why it was on the pole to begin
with.
The technician told me that if I wanted to have it moved, I would have
to dig the existing pole out and dig the new hole for the pole. I told
him fine, because I wanted it done. So I un-dug the old pole, and dug
the hole for the technician to install my dish. I did all this with MY
OWN pick axe and shovel.
On top of that, there was cement on the bottom of the old pole, so it
wouldn't sit flush in the new hole that I dug. He asked if I had
cement, because he didn't have any with him. I didn't have any, so he
decided to use small rocks from around my yard to lock the pole into
the hole snug. He asked me to gather rock around the woods in my yard
with him.
Not only did I did all the holes for the technician, I also collected
rocks in the woods to finish the installation!
The technician that had come out told me that he "doesn't dig holes"
for dishes on a pole. Instead he looked to get it on my roof...But
there were trees in the way, which is why it was on the pole to begin
with.
The technician told me that if I wanted to have it moved, I would have
to dig the existing pole out and dig the new hole for the pole. I told
him fine, because I wanted it done. So I un-dug the old pole, and dug
the hole for the technician to install my dish. I did all this with MY
OWN pick axe and shovel.
On top of that, there was cement on the bottom of the old pole, so it
wouldn't sit flush in the new hole that I dug. He asked if I had
cement, because he didn't have any with him. I didn't have any, so he
decided to use small rocks from around my yard to lock the pole into
the hole snug. He asked me to gather rock around the woods in my yard
with him.
Not only did I did all the holes for the technician, I also collected
rocks in the woods to finish the installation!