After being a customer with Dish for almost 20 years today is the day where I sincerely have to question my decision to stay with Dish. Here is the one minute backstory:
I have a home location and I need to spend the next year somewhere else. My original location will keep all receivers and programming. My new location will, understandably, be a new location with new charges. I am not looking to move receivers or "stack" programming. I completely understand that.
Here is the issue I have major problems with. They are treating the new location as a completely new account with NO benefits from being a top-tier customer. This means credit checks, installation and "one-time" fees of over $200.00, no discounts, and a complete lack of respect.
I am so completely frustrated, and pissed, at this I simply cannot understand why I am staying with Dish Network. DIRT cannot change this, Loyalty stated that "Well sir, you are a new account, we just cannot give you any discounts at this time" and they ignore my other long-term account.
Right now I simply cannot understand why I am staying with Dish. They have absolutely no loyalty to their long-term customers.
I have a home location and I need to spend the next year somewhere else. My original location will keep all receivers and programming. My new location will, understandably, be a new location with new charges. I am not looking to move receivers or "stack" programming. I completely understand that.
Here is the issue I have major problems with. They are treating the new location as a completely new account with NO benefits from being a top-tier customer. This means credit checks, installation and "one-time" fees of over $200.00, no discounts, and a complete lack of respect.
I am so completely frustrated, and pissed, at this I simply cannot understand why I am staying with Dish Network. DIRT cannot change this, Loyalty stated that "Well sir, you are a new account, we just cannot give you any discounts at this time" and they ignore my other long-term account.
Right now I simply cannot understand why I am staying with Dish. They have absolutely no loyalty to their long-term customers.