No gift certificate

[classic cartoon fan]

We were supposed to get a 50 dollar gift certificate from DTV after paying for four months worth of TV and it has been nearly six months.
What is going on here? Who is realiable that I can contact?

 

[Jimbo]

We were supposed to get a 50 dollar gift certificate from DTV after paying for four months worth of TV and it has been nearly six months.
What is going on here? Who is realiable that I can contact?

Try emailing them.

Jimbo

 

[jcrandall]

was it a rebate for a gift card or something? if you sent one in did you call the number on the form? not really sure where to steer you.

 

[classic cartoon fan]

It was a rebate yes. We called them at least a month ago and still haven't recieved anything yet.
What is there e-mail address?
Thanks

 

[jcrandall]

Have you tried this web site to track rebate submissions?

https://www.directv.com/DTVAPP/global/contentPageIF.jsp?assetId=3290007

Some of the older rebates were on this site:

https://www.web-rebates.com/directv/status.asp

 

[William1]

LOL, if it is Web-Rebates.com, good luck. They have a incredible reputation for not fulfilling the rebate. Appears their contract is such that when they get a submission, they place a claim against the company offering the rebate. So Web-Rebates has the money. They fail to send out the rebates to a large percentage of the customers, thus keeping the funds. You have to complain a lot to get them to cough it up. I had two that went through them, Ended up contacting the Attorney General and the BBB in the area they are located (I have forgotten where).

 

[Van]

There is also the probability that its falling under the "6 to 10 weeks" standard shipping plan.