dish pissed me off

tornado

SatelliteGuys Pro
Pub Member / Supporter
Jan 13, 2004
391
105
Tulsa
When the installer who works for Dish came to my house Friday he said they work 365 days a year. The reason it was discussed is because the temperature was over 100 degrees. I said even Christmas and he said yes. He said it was usually a light schedule and if no one schedules an appointment they do noy have to work. I was very surprised. Personally I would really think about it before I chose a holiday. Temperature over 100 was really bad.
 

Fiachra

SatelliteGuys Pro
Dec 10, 2008
200
1
New England
I have to say that I am impressed. To find people that will do installs on major US holiday for our convenience is just above and beyond when they could be spending time with their families. How many of us would really want to give up those precious days off?

Thank you Dish Installers!!
 

Scherrman

SatelliteGuys Master
Supporting Founder
Mar 14, 2008
15,555
9,951
Eastern Iowa
We will not make our installers work on holidays, even though they tells us they will. That's just not our style of business.
 

Jim5506

SatelliteGuys Master
Pub Member / Supporter
Lifetime Supporter
Oct 19, 2004
8,138
3,499
Slaton, Texas
While the postal service does not deliver on holidays, the mail is still sorted and transported on holidays.
 

nothing0

SatelliteGuys Family
Feb 4, 2008
110
0
Evansville, IN
Well I am a retailer and I am NO hack. But I do however REFUSE to work on holidays... We enjoy our families just like you all do. Get over it and allow the guys to have a day off I bet you dont work 7 days a week do you. I did it for an RSP for three years and the owners ALWAYS took off. So when I opened mine. When I am off so are my TECH'S. No matter what...

:up:up
Good for you. Don't shop on holidays either. That only supports the insanity. :eureka
 

bebop

SatelliteGuys Pro
Sep 5, 2008
1,538
0
Idaho
I been looking into directv and if I don't my install I will go to directv.any more advice...
Go to direct tv and that way dish will have one less pissed off customer and their satisfaction rating will go up so they can brag about it. ;)
 

Pen15head

SatelliteGuys Pro
Apr 30, 2009
390
0
baltimore
fiachra- they are not working out of convenience for the customer (a few may) but are working because if they do not they will lose their jobs. bossman says your working, thats all there is to it. you think all the workers in the call center at dish want to be there too? nope, im sure their bosses make them answer the phone when they would rather have the holiday off.
 

BigJohn2

SatelliteGuys Guru
Dec 24, 2005
136
1
Moline, IL
While the postal service does not deliver on holidays, the mail is still sorted and transported on holidays.
I would not ask anyone to come and install a sat dish on a holiday. that is work for dish to even schedule installs on holidays.


That is true. A lot of behind the scenes stuff happens at the postal service on holidays.

Later,

BigJohn2
USPS worker Mailhandler
 

Fiachra

SatelliteGuys Pro
Dec 10, 2008
200
1
New England
We will not make our installers work on holidays, even though they tells us they will. That's just not our style of business.
Can I assume this was made from a Dish Network insider?

While the postal service does not deliver on holidays, the mail is still sorted and transported on holidays.
I'm aware of that. My comment was not about the postal service. It was about workers acting out as was demonstrated by a previous poster. If they don't want the job and what comes with it they should find something else to do. The solution is simple. My 'Postal' comment was probably crass and for that I apologize.

fiachra- they are not working out of convenience for the customer (a few may) but are working because if they do not they will lose their jobs. bossman says your working, thats all there is to it. you think all the workers in the call center at dish want to be there too? nope, im sure their bosses make them answer the phone when they would rather have the holiday off.
Yes, it really is about the customer's convenience. When a business is dependent upon subscribers it is all about the customer. Never forget the big picture.
 

Chuck In Ohio

SatelliteGuys Family
Jul 4, 2009
52
0
Athens, Ohio
I had DISH Network installed on Thursday 07/02. The receiver went bad two hours after the install. Long story short...the original installer returned on the Holiday & replaced the receiver. I was very surprised he was working that day (drizzle rain as well) and definitely happy with his courteous & professional service. Those guys are the "front line" for the company. They're DISH Network to the subscribers and I hope DISH Network realizes that.

I had been told over the phone that I wouldn't get another service call until Monday 07/06 and I wasn't very happy with that, but the installer saved that frustration.
 

Awohar

SatelliteGuys Pro
Jan 6, 2009
491
0
Australia
If people simply declined to have a tech at their home on a holiday, the techs would have the day off by default.

most of the holiday work is usually people that don't believe in that holiday. christmas is a traditional religious holiday here but there are people that worship other gods and simply do not care about Jesus' birthday or even the associated commercialism accompanying it. It also means many techs have to put up that beast 500+ dish on the holiday installs.
 

Slamminc11

Pub Member / Supporter
Jan 28, 2005
4,174
237
If people simply declined to have a tech at their home on a holiday, the techs would have the day off by default.

most of the holiday work is usually people that don't believe in that holiday. christmas is a traditional religious holiday here but there are people that worship other gods and simply do not care about Jesus' birthday or even the associated commercialism accompanying it. It also means many techs have to put up that beast 500+ dish on the holiday installs.

Oh please! Christmas hasn't been a "religious holiday" in about 100 years now. All it is and has been for a very long time now is a commerical/retail holiday of which Dish, Direct, Comcrap, and the rest of them fall under.
 

Rey

@ your service
Supporting Founder
Feb 8, 2008
27,003
585
Florida
Oh please! Christmas hasn't been a "religious holiday" in about 100 years now. All it is and has been for a very long time now is a commerical/retail holiday of which Dish, Direct, Comcrap, and the rest of them fall under.
:up:up
 

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