HR22-100 VERY SLOW!

[NateCohen]

Hi I've had the HR22-100 for about 3 weeks now and it has been running VERY SLOW! I mean painfully slow. If I type in a number on my remote it will take my receiver literally 10-15 minutes for the channel to start typing in which then I have to clean and retype in.

I called DirecTV and they had me go through a few steps, but by the time I got off the phone with them they told me those speeds were normal and it's just something I need to deal with if I want a DVR. I think that's ridiculous and if that's the case are the HR-23's any faster? And if they are I want them to send one of those out and take this piece of crap back because I can't stand trying to change channels or going to the guide and constantly waiting 15 seconds for the receiver to know I typed anything in. And yes I have tried with two different remotes and they both do the same thing.

So does anyone have any ideas on what I should do to get this thing to work faster, or is there another DVR that runs any faster?

 

[charper1]

10 or 15 "MINUTES" ? Really? I just can't remotely believe that it takes that long for remote response and they said that was normal.. My HR20's are near instantaneous. I know differing models, but just saying....

 

[NateCohen]

I'm sorry I made a typo...but it's 15-20 seconds which is still way too long.

 

[Rey]

I'm sorry I made a typo...but it's 15-20 seconds which is still way too long.

most of us do experience lag in response to many commands. this is pretty much normal for D* dvr's. 15 to 20 sec is a bit much but i have experienced slow responses up to 10 sec. most of the time it's about 5 sec which is still too much.I've heard the HR22 is the slowest according to some members here. the HR23 is suppose to be a little faster but all D* dvr's experience some lag at one time or another

 

[jappleboy]

You are right

I wrote in this site about a month ago the i had all HR21. And they were all silver. I need a black to match my setup in the basement. TO make the story short i had to go to best buy and shelled out $199.00. Now it was a HR22. It is very slow compared to the HR21.Now just asking could some time the HR22 AND THE HR23.

 

[scoop8]

My HR-22 is about 5 sec on average. I've rarely had longer delays than that. I agree that it's somewhat slow.

 

[wildbill129]

have you tried a firmware reset? You will probably get the same version, but it could fix your problem......restart receiver from the settings menu, upon restart, enter 0,2,4,6,8..

 

[BlueEos]

My set was very slow and I did a "red" button reset. After it jumped through the various hoops, it seemed to speed up my DVR.

 

[sonydude1966]

10 or 15 "MINUTES" ? Really? I just can't remotely believe that it takes that long for remote response and they said that was normal.. My HR20's are near instantaneous. I know differing models, but just saying....

Yes, we know, Directv is perfect in every way, shape, and form to charper1.

 

[sonydude1966]

My HR-22 will be slow to register from time to time and it is very frustrating. Especially when you are trying to get to a certain 3 digit channel, and can only get 1 or 2 in to register before it changes channel. Type 244, and get 2, or 24. For some reason, it is intermittent, and can act perfectly later that same day without doing anything.

 

[daveyboy2579]

This exactly problem is happening to me. Very frequently since the new software upgrade. I now pretty much no longer change channels with numbers anymore. i exclusively use the guide or set favorites. Its frustrating, at first i thought it was low batteries, changed batteries. Tried different remotes, occurs with both my Harmony and the Dtv remote. My dvr has 70% free space, so that cant be the problem. Is there anything i can do about this?

My HR-22 will be slow to register from time to time and it is very frustrating. Especially when you are trying to get to a certain 3 digit channel, and can only get 1 or 2 in to register before it changes channel. Type 244, and get 2, or 24. For some reason, it is intermittent, and can act perfectly later that same day without doing anything.

 

[jcamp123]

This exactly problem is happening to me. Very frequently since the new software upgrade. I now pretty much no longer change channels with numbers anymore. i exclusively use the guide or set favorites. Its frustrating, at first i thought it was low batteries, changed batteries. Tried different remotes, occurs with both my Harmony and the Dtv remote. My dvr has 70% free space, so that cant be the problem. Is there anything i can do about this?

Exact same problem here since software update, Really sucks.

 

[bmetelsky]

Probably not very helpful to the OP, but I have the opposite experience since the latest upgrade. My HR-22 was painfully slow until the last national release. It runs like a charm now. No more daily resets - yeah!!!