I think you are wrong, the trasition is taking place on the eastern arc, not on the Western arc. If they move those channels they have to go to 129, and 129 doesn't have space for more HD.
Dish CSR please comment on mixed arc set-up for Puerto Rico and USVI customers
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I think you are wrong, the trasition is taking place on the eastern arc, not on the Western arc. If they move those channels they have to go to 129, and 129 doesn't have space for more HD.
My father with a PR address receive HD Platinum for free for one year as an aniversary gift promotion. Should PR customers have to give the gift back. We are getting tired of Dish taking stuff away, even a gift.
1. Dish needs to set up a programming package for PR that is based on the satellites Dish is officially supporting. This alone might end all the problems. Then you would know what channels you are going to get before you even get Dish. If you don't like the selection you can get a different provider. Or at the very least, you can put pressure on Dish to get more channels to you, but it won't be because you think you should get them because you are paying for them. You will be paying for that specific package.
2. Installers and second party sellers can't be allowed to give you an additional satellite that is not part of the PR package, nor can you do it yourself and expect to get programing off a satellite that is not in your PR package.
3. (and not likely) Dish allows you to get any satellite you can see, and will sell you any package you want, but has a disclaimer that you may not get all channels in the package you choose that is not in the PR package, and some channels not in your PR package may come and go completely at the discretion of Dish network.
I don't see Dish allowing the use of 61.5 and 110/119 for expected HD programming, they can't do it and also serve the conus.
I have a mixed ARC that gets me every HD channel, premiums etc... But I am aware that can change if Dish starts to use 77. That will be on me to address it at that time and I will deal with it. Some people can't do that, all they know is they want the channels they are supposed to get, (and I don't blame them) so I can see exactly why Dish pushes for one arc or the other and allows packages only if you get the sats for it. It should be the same in PR.
I will add one more thing. It's only going to get worse IMHO, because I believe Dish is going to have full time RSN's in the near future. That will tighten even more the flexibility of Dish to be able to accommodate anything but a whole arc system, or a specific package for those that can not possibly see a full arc. (Trees etc aside)
2. Installers and second party sellers can't be allowed to give you an additional satellite that is not part of the PR package, nor can you do it yourself and expect to get programing off a satellite that is not in your PR package.
3. (and not likely) Dish allows you to get any satellite you can see, and will sell you any package you want, but has a disclaimer that you may not get all channels in the package you choose that is not in the PR package, and some channels not in your PR package may come and go completely at the discretion of Dish network.
I don't see Dish allowing the use of 61.5 and 110/119 for expected HD programming, they can't do it and also serve the conus.
I have a mixed ARC that gets me every HD channel, premiums etc... But I am aware that can change if Dish starts to use 77. That will be on me to address it at that time and I will deal with it. Some people can't do that, all they know is they want the channels they are supposed to get, (and I don't blame them) so I can see exactly why Dish pushes for one arc or the other and allows packages only if you get the sats for it. It should be the same in PR.
I will add one more thing. It's only going to get worse IMHO, because I believe Dish is going to have full time RSN's in the near future. That will tighten even more the flexibility of Dish to be able to accommodate anything but a whole arc system, or a specific package for those that can not possibly see a full arc. (Trees etc aside)
Tampa8
couldn't agree with you more and that is what we have been saying. Dish will sell us a 250 package but not supply us with all the channels in that package, basically stealing our money. So yes it would be great to have our own package that is priced accordingly to what we get.
I still find Tony's argument strange as a lot of the channels we get are off Conus transponders. So what is a Conus customer? I am sure Alaska and Hawaii also get some of there programing from Conus transponders. So his argument that the platinum package is only available to Conus customers is not valid.
couldn't agree with you more and that is what we have been saying. Dish will sell us a 250 package but not supply us with all the channels in that package, basically stealing our money. So yes it would be great to have our own package that is priced accordingly to what we get.
I still find Tony's argument strange as a lot of the channels we get are off Conus transponders. So what is a Conus customer? I am sure Alaska and Hawaii also get some of there programing from Conus transponders. So his argument that the platinum package is only available to Conus customers is not valid.
The best thing I can suggest is for you guys to URGE your local DISH Network Retailers to go to Team Summit in May in Denver and talk directly with DISH on what their plans are.
WGN-HD is moving from 61.5 to 72.7 tomorrow.
WGN-HD is moving from 61.5 to 72.7 tomorrow.
He is. and some thing real strange he just got a call from somebody at AAD saying the wouldn't be offering Networks in HD. We googled the name at it came up as an employee of Echostar corporation. Which was kind of strange since they are supposed to be separate companies. I won't mention his name here, but wondered if you had any comment on this
Not surprised, I honestly think that DISH purchased AAD a few months ago. I have heard that Mike Mountford has nothing to do with AAD now. Of course no solid evidence, but thats the way the stars are pointing.
ljdonato said:
Hey Tony:
Where are our missing channels.? Seems like there is a disconnect between customer service and programing. This should have been a flick mod a switch fix. If I change my address my programing changes pretty instantly.
I am correct in the current locations being a temp stop for the channels, however when they are expected to move again is not information I have. From what I have gathered, the channels are expected to move to 129. How they will fit... I don't know.
It was an automated addition, and if he can receive the channels great! I do not expect that he give them back, so to speak. My point was that the channels are not supposed to be added to any non-CONUS accounts by any agent. Again, this has been since the beginning of the package.
I am saying you should not have those channels, and if you are not getting them now, you are not really losing them if they move off the satellite.
And from what you told me changing you address did not do as well as you had hoped, and you ended up missing other programming. The 'switch' you speak of is not going to be flicked soon, if at all, for the channels expected to move. As far as the ORIGINAL list I posted, those are still the channels that I am being told are available to PR/VI in HD. Any of the other channels, from what I can verify, are incidental.
As far as papitas post with regard to the moves and how things 'could' work, it is an idea, and a good one in print.
My bet is on http://www.satelliteguys.us/dish-network-forum/251127-echostar-ex-5-62-15w-technical.html for the resolution.
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I am just going off of what the application is asking for, and it reasons that it is needed to further support PR/VI with spotbeam coverage. To me that is a good thing, hence the reason I posted that link here.
61.5 to 62.15 orbital is such a mild change in your current setup (maybe a new LNBF and minor repoint, if any). I am excited that it is even on the table at all, and it won't change anything for me.
61.5 to 62.15 orbital is such a mild change in your current setup (maybe a new LNBF and minor repoint, if any). I am excited that it is even on the table at all, and it won't change anything for me.
TonyT@DISH Network said:
Don't get me wrong if that is the plan I welcome it and will be happy but it is counter to the argument that dish made that you want everyone on one arc and that PR/VI has to be a one dish set up. Obviously we will need a wing dish. Which leeds back to the argument that why not leave the HD on the 61.5 until the 62.5 goes up.
I understand that you are upset that the channels were moved off of 61.5 (a satellite you should not be getting HD channels from), and that you feel slighted by that. It was not intentional.
The channel moves were needing to happen, and they happened. That is really all there is to it.
The channel moves were needing to happen, and they happened. That is really all there is to it.
Tony I appreciate all your work, but I don't have any faith in the spotbeam coverage. Right now, Dish has three spotbeams for PR, one of them only has one HD channel. While I wait for Dish to put plans on a table, millions pay the same or less than I do and receive more Hd channels than me.
Tony
I know we are discussing two different things in this thread, but I hope there is still focus on the other problem, mainly, the HD channels in sat 110 that we cannot receive now, but we did received before. I believe this should be the flick-the-switch problem. I understand the decisions Dish are making about 61.5. But what I am really interested, and believe that you can still help us, is those channels in 110.
I know we are discussing two different things in this thread, but I hope there is still focus on the other problem, mainly, the HD channels in sat 110 that we cannot receive now, but we did received before. I believe this should be the flick-the-switch problem. I understand the decisions Dish are making about 61.5. But what I am really interested, and believe that you can still help us, is those channels in 110.
ljdonato, Tony already said that he couldn't do anything about the Hd channels on 110, because they are going to be move to another sat (probably 129). As I see it, the move could be two years from now but we wont see them, not even when we are paying for them.
Another thing, if Dish is not giving us those channels because they are going to be move to another sat in the future, that means that there are no plans to offer those channels or any other premiums in the near future.
holy_devil said:ljdonato, Tony already said that he couldn't do anything about the Hd channels on 110, because they are going to be move to another sat (probably 129). As I see it, the move could be two years from now but we wont see them, not even when we are paying for them.
Another thing, if Dish is not giving us those channels because they are going to be move to another sat in the future, that means that there are no plans to offer those channels or any other premiums in the near future.
All is see from Tony is that channels that we saw in red were slated to be moved. The channels on the 110 were never red, you could tune to them, but there would be a slate saying not available in your area, yet we got the SD version, that's a flick of the switch fix that has not been done
