Unable to change channels on Joey

[redelephants]

I have a two hopper one Joey setup and I've recently been unable to change the channel on the Joey. Unfortunately, all I get is a black screen when tuning to a new channel. I can power off the Joey and get the tuned channel to display a picture, but the screen goes black when trying to change it again. The only way to get the channel to display a picture is to power off the Joey. I've tried unlinking the Joey to no avail. Any suggestions?

 

[ChadT41]

How is the Joey connected,

 

[redelephants]

How is the Joey connected,

Coax

 

[ChadT41]

How long from the node to Joey is the cable run? Approx.

 

[redelephants]

75 feet maybe, all of my coax cables are home runs to a distribution box.

 

[ChadT41]

Doesn't seem to long. Any advice from you retailers? Outside of maybe checking what type of cable(not even sure rg6 is needed for a super Joey), is there anything else he can do?

 

[tigerfan33]

Same issue for me from super joey.
I get freeze or studer when I change channel too.
Then I'll change channel and no pic or sound but can hit select and see the channel has changed. I have to reboot Hopper to set it straight.
My run is only 50-60ft or so.



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[uriel0818]

Super joey needs cable rated for ATLEAST 2250 megahertz. But i believe the OP means he has a regular joey. Might be the solo node as thats whats allowing communication between the whole system. Also make sure there is a blue barrel behind the hopper. Thats the 1st thing i check for

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[redelephants]

Super joey needs cable rated for ATLEAST 2250 megahertz. But i believe the OP means he has a regular joey. Might be the solo node as thats whats allowing communication between the whole system. Also make sure there is a blue barrel behind the hopper. Thats the 1st thing i check for

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I do have a regular Joey, will check the coax barrel at Hopper.