Unable to change channels on Joey

redelephants

SatelliteGuys Pro
Nov 17, 2009
393
23
Panhandle Florida
I have a two hopper one Joey setup and I've recently been unable to change the channel on the Joey. Unfortunately, all I get is a black screen when tuning to a new channel. I can power off the Joey and get the tuned channel to display a picture, but the screen goes black when trying to change it again. The only way to get the channel to display a picture is to power off the Joey. I've tried unlinking the Joey to no avail. Any suggestions?
 

ChadT41

THE BEST THERE HAS EVER BEEN
Pub Member / Supporter
Apr 20, 2014
11,037
4,428
Mesa, Az
Doesn't seem to long. Any advice from you retailers? Outside of maybe checking what type of cable(not even sure rg6 is needed for a super Joey), is there anything else he can do?
 

tigerfan33

Pub Member / Supporter
Pub Member / Supporter
Lifetime Supporter
Jul 12, 2007
7,231
568
Alabama
Same issue for me from super joey.
I get freeze or studer when I change channel too.
Then I'll change channel and no pic or sound but can hit select and see the channel has changed. I have to reboot Hopper to set it straight.
My run is only 50-60ft or so.



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uriel0818

SatelliteGuys Family
Jan 15, 2014
37
2
Super joey needs cable rated for ATLEAST 2250 megahertz. But i believe the OP means he has a regular joey. Might be the solo node as thats whats allowing communication between the whole system. Also make sure there is a blue barrel behind the hopper. Thats the 1st thing i check for

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redelephants

SatelliteGuys Pro
Nov 17, 2009
393
23
Panhandle Florida
Super joey needs cable rated for ATLEAST 2250 megahertz. But i believe the OP means he has a regular joey. Might be the solo node as thats whats allowing communication between the whole system. Also make sure there is a blue barrel behind the hopper. Thats the 1st thing i check for

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I do have a regular Joey, will check the coax barrel at Hopper.
 

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