Full Streaming Coming September 8th

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Scott Greczkowski

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One of our key focuses this year is to meet customers’ desire to take their DIRECTV service with them wherever they go. The combination of AT&T and DIRECTV makes this even easier, with the marriage of DIRECTV’s content and AT&T’s mobile delivery network giving customers a powerful tool to enjoy their content anytime and anywhere, regardless of whether or not they’re in front of their TV.

You may have seen some of our videos and communications talking about the features available through the DIRECTV mobile app, including:

  • Live-streaming over 100 channels anywhere (channel availability depending on customer’s programming package)
  • Stream thousands of movies and shows on-demand for free
  • Start watching on-demand on a mobile device, transfer to TV and pick up at the same place – and vice versa
The streaming capabilities are available to all DIRECTV subscribers – regardless of whether their HD-DVR is connected to broadband. Customers can log into the app using their directv.com account credentials and stream via a mobile connection. This is a great extension of the DIRECTV service that customers are already paying for and enjoying in their home, enabling DIRECTV to be wherever customers want us to be.

Starting Thursday, September 8, we will ask the field to help us raise awareness of the DIRECTV app among subscribers by talking about the app and the availability of the above-listed features and showing them to customers. Work orders will contain an indicator that technicians should use part of their customer education time to speak to their customer about the DIRECTV app; for FSTP users, that will be an OLI labeled “MOBILE DVR.”

New features within the DIRECTV app

Also starting Thursday, September 8, customers with a broadband-connected HR44 or higher will be able to unlock even more features within their DIRECTV app. This functionality will allow customers to use their mobile app just like any other Genie client, with the ability to:

  • Live-stream all channels from their programming package anywhere
  • View HD or SD recorded content from their Genie both in and outside their home via live-streaming or downloading
While we anticipate customers will be interested in learning about these great new features, we do not expect technicians to set them up for customers as part of their in-home workflow. If customers have supported hardware, technicians can educate them on the expanded capabilities of the DIRECTV app and let them know that they can self-activate them when they see other Connected Home features (such as on-demand or Pandora) are available on the Genie.
 
And so the OTT "wars" truly begin.

This is apparently one more step towards the end-of-year streaming bundling packages that were previously promised.
 
Nice to see. Got an email today from Directv offering me a free Genie Upgrade today. I have been thinking about it. Currently have R22, HR2 & HR24. My concern is getting an older Genie Model that I have seen displeasure on the client issues on these boards.
 
So if you have the HR44 you'll be able to stream local channels outside of your home?


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Nice to see. Got an email today from Directv offering me a free Genie Upgrade today. I have been thinking about it. Currently have R22, HR2 & HR24. My concern is getting an older Genie Model that I have seen displeasure on the client issues on these boards.
I doubt that you would get anything older than a HR44 ... you'll ONLY get a 54 if your doing 4k.
 
But are they being distributed for new installs or just replacements ?
There's a perfect way to make sure you don't get a 34 then.
I don't know if they are for replacements or new installs.
 
So the excitement is being able to watch TV on a phone? Really....I'll pass.

Most people's lives are busy and not based around ones big screen most of the time. Hence people being excited for the opportunity to view programming away from that home screen. Sling is popular and I personally have used Fios's quantum service and now Tivo's equivalent. Both were great and it's odd that it's taken D* this long to get here. I'm curious how it turns out..


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I'm looking forward to being able to download your Playlist to a tablet .... if that's able to be done, I can watch my Recordings while traveling in the air.
 
I'm looking forward to being able to download your Playlist to a tablet .... if that's able to be done, I can watch my Recordings while traveling in the air.

I am able to do this now, and it works well enough.
 
I'm curious how this is going to work... will it stream to your device via your home internet connection (a la Slingbox) or will the feeds come from DirecTV's servers? I'm not so sure you'll see local channels in every market. That typically has to be negotiated on a channel by channel basis with the affiliates.
 
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