Recent content by bshef

tried 2x today.... 1st retention guy....no dice... would only offer the 41.99 for 6 mo. 2nd guy....I opened the negotiation by asking him when my contract date was up. He immediately asked if I was leaving and I told him "that depends on our conversation".... He found that I was NOT on any...

wow..... Read the Title "SHEF"... and thought this was about me for a second.

Very interesting....Thanks for the heads up. Looks like I got a lil learning to do!

Yes! Love the new box. Lot's of room for recordings, Picture in Picture, Sharing recordings, recording multiple shows and On-demand. I'm a happy customer! Thanks

Earlier in the year....I had Called DTV several times TRYING to get them to upgrade our piece of crap, ancient, slow HR20. Finally, last month..... struck a deal for an HR34 and the whole home server for just $240 plus free movies for 6 mo and also half off NFL ST Local Installer arrived...

Great Suggestions....Thank you very much! I'll try and get a follow up posted with my experience tomorrow!

ugh....! well....Thanks for the letting me know about the recording options. Nothing like starting fresh. OSD771...I'll look up the 2 different cables you mentioned to educate myself and then hope I get a cooperative installer that's accommodating.

Our new hr34 and the whole house system is scheduled to be installed this coming Saturday. Anything you guys suggest that I need to ask of the installer...? AND... is there anyway we can save or get our recordings from the old boxes onto the new HR34? Thanks

I "like" the $100 price for NFL ST..... HOWEVER... What I can't stomach is the practice of having to pay for it 3 months in advance.... -bad form DTV...

my call was on a Wed..(yesterday) to the retention dept. During lunch time here on the West coast (didn't ask what time zone he was in)! I was negotiating with them to swap out our old HR20 for the new HR34..... At the end of negotiations for that I asked what else they could do for me. He...

We just got ST for $99.....piggy-backed onto the purchase of swapping out our old HR20 for a HR34

Results are in! 2 calls. 2nd was to retention dept...(about 45 mins) offered (and accepted) -HR34 (swap for our old HR20) -Whole home media service -upgrade of one standard box to an HD receiver (to utilize the whole home media) Total $235.41 Extras -6 month Stars -NFL ST ($99)...

Thanks everyone for all the replies (and a couple laughs...the rinse repeat comment while a great tip....had me smiling). Sigh.....the hoops we're forced to jump through. Think I'll try my "luck" with asking for the upgrade.......then, (if I don't get the answer I'm looking)....shift gears to...

so If I purchase one of the newer HR34's from Claude (or elsewheres), ...Will I also need any type of upgrades from DTV to my 5LNB in order to utilize / get the most outta my new box?

we've been subscribers since 2003. I would like a "newer" DVR. The main one we have is say HR-20 on the back and I think we got it in 2008. We have 2 DVR's in the house. Is there some kind of secret handshake to get a Deal from DTV on a better model? or should I just expect to pay $$ and...