Recent content by JeremyL

  1. JeremyL

    Signal Strength

    They're coming out tomorrow morning to fix it, so I should be able to get through tonight. We have clear skies and so far it's only been a problem during rain or heavy cloud cover.
  2. JeremyL

    Signal Strength

    No, it's an HR54. 1582129013 Thanks for you help, everyone! I'm getting in touch with Direct to schedule someone to realign the dish.
  3. JeremyL

    Signal Strength

    Looking for some advice. We've had terrible rain fade. I never had problems like this in my previous home (>5 years ago) with Dish or DirecTV. There are no trees in the LOS that could impact the signal, either. I'm wondering if my dish alignment needs adjusted. I've attached pics of the...
  4. JeremyL

    General DirecTV Question

    There's nothing wrong with a TCL TV. Their Series 6 4K models were rated higher than many competitors. The only TV I've ever had to repair was my $2500 Samsung 4K. The main board when out on it and had to be replaced. I have a 65" TCL 4K that looks beautiful after calibration and hasn't had...
  5. JeremyL

    You Can Now Cancel Premiums Using the Automated Phone System

    I tried canceling the Sports Pack through the automated system. It recognized what I wanted to do then tried transferring me to a CSR.
  6. JeremyL

    Sinclair stations set to go dark on 9/27

    We've been without WRSP-Fox and WBUI-CW for months. Now it looks like we'll lose WICS-ABC, too. I'm glad I have an antenna and an AM21.
  7. JeremyL

    Removed RVU Client From Account

    Yes, I will! I just didn't have the patience to call back and try to make them understand what RVU is.
  8. JeremyL

    Removed RVU Client From Account

    I decided to just let it go and see what happens. It's over 30 days now and no charges have shown up.
  9. JeremyL

    Removed RVU Client From Account

    My Samsung 4K TV died and I replaced it with a non-Samsung TV. I rarely watched DirecTV on it to begin with, so I deleted the RVU client from my account. The CSR said I need to return the client and told me to take it to the local Fed Ex Office and they'd take care of it. Now, we all know the...
  10. JeremyL

    New channel and HD

    I think Starz Westerns was the only channel my mom ever watched.
  11. JeremyL

    Could I be doing better on my monthly Directv bill? Retention plan strategy

    I'm in the same situation as you. I'm a long time DirecTV customer thinking of switching to Dish. Here's my bill for comparison: DirecTV Channels 1. Ultimate - 97.99 2. DirecTV HD Extra Pack - 4.99 3. Regional Sports Fee - 7.29 Subtotal - 110.27 DirecTV Eqiupment Services 4. Watch DirecTV on...
  12. JeremyL

    HBO on Direct for less than $18/month?

    I called a couple of weeks ago and asked if they had any deals on HBO. The best they would offer me was $15 if I committed to 12 months. I told them no thank you and subscribed to HBO Now. I also asked if there was anything they could do to lower my bill. In the past they've always offered...
  13. JeremyL

    Braves games being blacked out again

    Yes, MLB and the blackout rules are ridiculous! They should be trying to get as much baseball in front of as many fans as possible. I would bet, more so than other sports, MLB has a very team-focused fan base. I've been an out of market Braves fan for 30+ years. I pay for MLB Extra Innings...
  14. JeremyL

    Having Worst Install Experience of My Life

    Now you can't even e-mail DirecTV if you have a non-emergency question and don't want to chat or wait on-hold. AT&T did away with the e-mail option just like they did on their own site. If you happen to have the old customer support e-mail in your address book and try to contact them, you get...
  15. JeremyL

    Do I have to call in to cancel?

    I was able to cancel through online chat.