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They're coming out tomorrow morning to fix it, so I should be able to get through tonight. We have clear skies and so far it's only been a problem during rain or heavy cloud cover.

No, it's an HR54. 1582129013 Thanks for you help, everyone! I'm getting in touch with Direct to schedule someone to realign the dish.

Looking for some advice. We've had terrible rain fade. I never had problems like this in my previous home (>5 years ago) with Dish or DirecTV. There are no trees in the LOS that could impact the signal, either. I'm wondering if my dish alignment needs adjusted. I've attached pics of the...

There's nothing wrong with a TCL TV. Their Series 6 4K models were rated higher than many competitors. The only TV I've ever had to repair was my $2500 Samsung 4K. The main board when out on it and had to be replaced. I have a 65" TCL 4K that looks beautiful after calibration and hasn't had...

I tried canceling the Sports Pack through the automated system. It recognized what I wanted to do then tried transferring me to a CSR.

We've been without WRSP-Fox and WBUI-CW for months. Now it looks like we'll lose WICS-ABC, too. I'm glad I have an antenna and an AM21.

Yes, I will! I just didn't have the patience to call back and try to make them understand what RVU is.

I decided to just let it go and see what happens. It's over 30 days now and no charges have shown up.

My Samsung 4K TV died and I replaced it with a non-Samsung TV. I rarely watched DirecTV on it to begin with, so I deleted the RVU client from my account. The CSR said I need to return the client and told me to take it to the local Fed Ex Office and they'd take care of it. Now, we all know the...

I think Starz Westerns was the only channel my mom ever watched.

I'm in the same situation as you. I'm a long time DirecTV customer thinking of switching to Dish. Here's my bill for comparison: DirecTV Channels 1. Ultimate - 97.99 2. DirecTV HD Extra Pack - 4.99 3. Regional Sports Fee - 7.29 Subtotal - 110.27 DirecTV Eqiupment Services 4. Watch DirecTV on...

I called a couple of weeks ago and asked if they had any deals on HBO. The best they would offer me was $15 if I committed to 12 months. I told them no thank you and subscribed to HBO Now. I also asked if there was anything they could do to lower my bill. In the past they've always offered...

Yes, MLB and the blackout rules are ridiculous! They should be trying to get as much baseball in front of as many fans as possible. I would bet, more so than other sports, MLB has a very team-focused fan base. I've been an out of market Braves fan for 30+ years. I pay for MLB Extra Innings...

Now you can't even e-mail DirecTV if you have a non-emergency question and don't want to chat or wait on-hold. AT&T did away with the e-mail option just like they did on their own site. If you happen to have the old customer support e-mail in your address book and try to contact them, you get...

I was able to cancel through online chat.

It does this whenever you set up a new series timer. You either have to manage the To Do list each day or delete the extra recording. It works itself out with the second episode of the series.

Thanks for your help! I appreciate it!

Is there a way to program a timer on the HR34 to record at the same time on the same channel Monday-Friday? My wife records Days of Our Lives every day, and the series record doesn't work because it doesn't always have first aired data in the description. When we had Dish, she set a...

I think the OP definitely needs to call Direct and make them aware of his dissatisfaction. My install last Thursday was great. All the cabling was run neatly, everything was sealed properly and the installer cleaned up all of the mess. The only issue I had was a bit of a learning curve and...

I checked and Genie was turned off. I toggled it on and off to make sure. For example, last night I had a timer set to record Haven on SyFy. It recorded it twice at the same time. It did that again this morning with another timer.

We have several series timers set to record first run only, but the HR34 seems to be recording more than that. Any ideas what could be causing it to do this?

I was able to get 48,000 reward points by signing up through the link on my bank's online banking website - it just took me to the DirecTV site and I still got all the same new customer deals as if I signed up directly through them. So, check into things like that, too.

That's what the problem was - the HD Extra pack wasn't active.

Didn't think we needed another thread, so I'll just tag onto this one. I had DirecTV installed to replace Dish today. I got the HR-34 whole home DVR and an HD box for my second TV. So far everything seems great. I signed up for Premiere, but for some reason Sony Movie Channel and Palladia...

Monsters HD was a great idea in concept, but their execution was poor. If you spent a Saturday afternoon watching, you were pretty much done with their offerings for the month.