Recent content by jhutchings

Again, thanks everyone for their input. I am getting good signal on the two dish setup. This became a matter of principle with Dish. Like I have said earlier, these guys never seem to get anything right. I tried to get the EHD working on a 222k over the weekend and was told it could not be...

Ended up repointing the dish myself Thanks everyone. I can live with the two dish setup. Got good single on the repoint. It is just every time I have to deal with Dish I feel like I am getting screwed over. Thanks again.

you were fine with two dishes when it was 61.5. so whats the big deal about getting it repointed? thanks for wanting to make everyone elses bill go up to cover extra parts that you dont need. To the poster who made the above thread: I pay enough already in fees 160.00 a month. So I...

Ok, I have a dish 500 and another dish 500 pointed at 110 119 and 61.5. I called Dish to inquire about the new HD channels and they indicated I was entitled to a free migration to the western arc and a technician would come onsite free of charge. I asked what that meant and at the time I was...

Same treatment I had posted my experiences in several different posts on this same subject. I had the same experience as others in this post have had. I agree I have never been talked to like this before in my life. They cut off our service without even calling us. I spend $150.00 a month, to...

Let dish do whatever they want to In the end it is Dish losing. If they feel it is so important to treat honest customers as criminals, then it is Dish losing in the long run. There is Directtv, cable, Bell, Starchoice, and OTA. In the future there will be many more choices. In the end it is...

I really don't care what dish does at this point They can turn me off, I really don't care. I wanted that in the notes to let them know not to try it again, if so, don't bother calling just turn me off, anyway it does not really matter, because now on my time I am going to turn them off and...

I have sent dish an email no response yet I talked to an account specialist last night and of course they were very kind. Basically they could not promise that this would not happen again. Also sent the email to ceo@echostar.com, no response yet. I asked them to put into my account notes not to...

They did ask me not to put the phone down or talk to someone else I can tell you for a matter of a fact, the dish audit person did in fact warn me upfront not to put the phone down or talk to someone else or it would invalidate the test. I was under the impression he was recording the...

I have been with dish nearly 6 years I have been with dish nearly 6 years $150.00 a month, that did not seem to bother them one bit. The more I think about this the madder I get. So it does not matter how long you have been with them. They do not seem to care. Worst customer experience I have...

I passed my test be these guys are a joke I spent 25 minutes passing my test today, they tell you upfront not to put the phone down or talk to anyone else or you will fail. I will under no circumstances take this crap again, in fact I am with dish just long enough to line up directtv.

Passed my audit big deal Well got home today called the audit team and went through the next 25 minutes being treated like a sub human. I was told upfront not to put down the phone or talk to anyone else, that would invalidate the test. I spent the next 25 minutes going from one receiver to...

Your are right my blood does boil over I talked to three people over an hour. The first one said to cancel, he did not care, the second one would not do anything, the thrid one would not even send me over to retention, saying someone would have to call me back. As soon as I can I am going to...

Audit Team is alive and kicking They shut us down today. Called while I am at work and they will not turn our service back on until I get home to do the audit. My wife and child are without TV that we pay $150.00 a month for. And yes they do treat you like a criminal. I like dishnetwork, but I...

Do not have a wired phone line That is correct I do not have a wired phone line, I use a cell phone for my primary phone line. I am not a criminal, pay my bill on time. I expcect to treated as such. All I am looking for is someone to talk to at dish that will treat me like a customer, and...