Recent content by richmondr

smart cards in receivers have a numerical limit of aprox 9 and a monetary limit of (i think) 60 bucks, also they will stay on the receivers sc forever and at a point after a ppv sits on the receiver so long the receiver will prevent more ppv's from being ordered until a smart card update is...

well i make 9 bucks an hour which is really good for this area (southern west virginia)

if somehow you upgrade through dish n up promotion then the receivers have a lease fee no matter how many receivers you have, even if you have only one

the call center is going to be in texas, i was hoping in sc also but they decided against it for whatever reason

Network: KBS WORLD Channel Name: KBSWD Category: INTERNATIONAL Description: KBS World, a Korean-language ... sitcoms, dramas, documentaries and current affair programs. Available at no additional cost to DISH Network customers with subscription to qualifying programming. Requires...

if you had the service installed after april 12th than you are under a 30 day satisfaction guarentee, only for new customers, and there is no grace period on any of our promotions anymore except for the 30 day mbg which is just an experiment right now, also if you signed a work order than you...

thanks, i try my best, although i should get paid for this, jk, lol

i would have to know the account number or the home phone number to pull it up but sometimes if you make a payment for example a payment for 299.99 on one billing cycle you will not get another bill for a while until the dish is installed because the payment is taken immediately and posts to the...

i will definitely research that, they never let us watch the charlie chats and not only that but like i have std on so many posts, dishnetwork has no internal communication system. but will research in the company intranet and will get back to ya

i work at echostar and we stink at updating (not my choice) just look on the internet, and the company intranet sucks to, like i said in another thread the internal communication system stinks

just call in and ask for hd in a box the csr should and supposed to give you the option to have installed or shipped

well to answer your question you get an ant upgrade but it would be a dish 1000 upgrade not a ota hd ant you will have to go to radio shack for that, and yes we outsource to the philippines, i think it is terrible, but they tell us to tell you, ' we are an equal oppurtunity employer '

thats true but the fcc audits the accounts once a month or so and if they find that you have both and you are not allowed to then dish will get fined and the programming will be removed, but it is a chance you can take, if you do lose them you can always submit a waiver to try and get them back...

if they cannot contact you they will place a note on your account that will give you 48 hours, if you fail to call in, not that you would know you had to lol, they would turn you off which would prompt you to call in, i agree very annoying, and i have had customers cancel because of the audit...

well i am a csr and i have been working there for a while, i have run into this question before, and my answer from sups and managers are that the ant we provide are only for sd channels you will have to get a hd ant, i would contact radio shack thats what i always tell my customers, or you can...