Recent content by slanoue

We went out of town last Monday. My Hopper 3 DVR was working fine. I don't know how full it was, but I know I had a lot of shows on it. We came back on Friday morning. I didn't look at the DVR until Saturday night. Everything on it is gone. Not only all my programs, but my schedule, my timers...

I just got the new Hopper 3 from DISH and love it. The main Hopper receiver is in the bedroom and the "Joey" is in the living room. I have 2 combo VCR/DVD Recorders. The one in the living room hooks up fine with the rca a/v cables. However, when I hook it up to the main Hopper in the bedroom, it...

Never mind what I said before, thanks for help! You were right, I was wrong. :) It's working now. Suzanne

Help! We moved last week and I stupidly forgot to write down how everything was connected before it was packed. I have TWO DVR boxes (one the 722k) with four TV's connected to them. When the local DISH installer came to put in a new dish and hook everything up, he did not know how to hook up...

I have two DVR's, one old and one new. The older one is a 625 and the newer one is a 722. I had a few other boxes die, so that's why I upgraded recently to the 722, so I can hook up the USB external hard drive in case it happens again. I've had DISH for about 4-5 years now, I think. Anyway...

Can you please explain how to change the remote ID address, if that was a fix for the problem of one DVR recording on the other? If it is something menu-driven, I should be able to do it... Thanks, Suzanne

Hey, guess what...it was the antenna! My husband accidentally knocked the box on the floor the other day, and I had made sure that the other wires/connectors were tightened, but I did not see the antenna. It was half-unscrewed. Now her remote works fine!! LOL!! That was simple. Now I feel...

Guys, I am not a techie so some of this doesn't make any sense to me. I looked at the diagram and I guess this is the back of the receiver? The receiver is in the master room. The other TV that shares that DVR receiver is my mother-in-law's bedroom. She has no receiver, just cables go from...

Thanks...this is a bit complicated for me. Which one is TV 1 and which one is TV 2? Is the one in my mother-in-law's room TV 1? If I can't figure this out, will DISH send someone out to fix it for me and treat it as a (free) service call, do you think? And also, it seems that when I...

Does anyone else have this problem? I have two 625 boxes, which each have two TV's connected (in four different rooms). My mother-in-law moved in with us in June and she hardly uses hers because she has just been watching the big one in the living room with us. I record and watch a lot, and...

I had also sent an email to Dish. This is the response I got from them today: Dear Ms. Lanoue, Thank you for your e-mail. Our engineering department is aware of this issue; it has been determined the issue is software related and we are actively working to resolve it as soon as...

prcacher--no, I don't have anyone who can take a look. I'm fairly sure it is the satellite hookup because it didn't happen before I got that (and it's only been a few weeks--just happened as soon as I got the sat). The TV was previously hooked up the same, but with a Comcast cable box (I didn't...

Sorry, I don't know what any of that means, can you explain? I didn't hook it up, DISH or one of their local installers hooked it up. And, my TV is a 52" rear projection, I believe, don't know if that matters or not. Thanks!

I have had Dish Network for about a month with a 625 on two TV's. The TV I mostly watch is an RCA big screen model number P52928. I have noticed this occasional problem. It usually happens when I go to turn up the volume with my TV remote. The sound goes out. The only way to fix it is to...

I would like to see a different sort of favorites--when I was on Comcast, they had a favorites button on the remote. You could choose which channels you wanted as favorites and then just hit the button and surf to each of your favorites. I miss that.