Recent content by snailbiscuit

I was thinking about getting into fta and someone suggested that a Pansat 2700A should be a good, yet cheap receiver to get started with. Anyone know of a reputable site with a really good deal on this receiver? I have found quite a few websites that sell these but they are either really...

Last night at about 11pm my hr-21 lost all channels(sd and hd) as I was flipping through channels. I turned the receiver off and got up this morning and still no channels of any kind were coming in. I went to the menu to check signal strength and the entire receiver completely froze on the view...

Last night at about 11pm my hr-21 lost all channels(sd and hd) as I was flipping through channels. I turned the receiver off and got up this morning and still no channels of any kind were coming in. I went to the menu to check signal strength and the entire receiver completely froze on the view...

After two weeks and some problems with directvs website I finally managed to complete an order for an hd upgrade. My install was scheduled for today for 12-4pm. So I took the day off work knowing I wouldn't get another for nearly two weeks. Directv called yesterday to confirm my appointment...

I ended up getting a call from directv before I had a chance to call them. I talked to someone who asked about the problems I was having with an upgrade. When I explained the problem he apologized and gave me a $60 bill credit. He then told me to call a csr to upgrade my receiver. So I called...

I recently had some trouble upgrading to hd and everyone says to talk to customer retention. The only way to reach them is to say cancel at the prompt. Is there any way that the automated system would cancel my account without putting me through to customer retention first?

Well the reason I didn't want to use my card wasn't about not giving out the number. I tried to order last week online and directv said they couldn't process my order and I had the money held from my checking account and had to wait a week to get it put back. I didn't want to take a chance on...

If I upgrade my standard receiver to a hd dvr over the phone would it be possible to just have the charge for the receiver added to my next monthly bill instead of having to use my credit card over the phone? Has anyone been able to do this? Thanks!

I have tried rabbit ears where I live before and I can't pick up anything.

I hope it expires soon because I only have a 30 day exchange policy for my new hdtv and would like to be able to exchange it for a different model if I'm not satisfied with the picture. All I have now is SD so the tv could be messed up and I wouldn't even know it because sd programming on an...

On tuesday I went to the directv website and tried to upgrade my equipment to HD. When I clicked submit order instead of being sent to a screen to select an installation time, it took me back to the checkout page and said: "Sorry, we are having trouble processing your payment, please check your...

I don't mean to sound like an idiot but I just want to make sure everything goes right. Thanks for all your responses and help!

One more question. When I go to add the receiver how do I let them know that I'm just replacing my living room receiver and not just adding a new receiver?

Ok. When ordering the new hd dvr receiver there is no mention of a new dish, which I will definately need. Will that automatically come with the hd dvr or is there some seperate part of the site where I need to order a new dish?

I am about to upgrade to hd but had some questions. I am currently subscribed to the choice extra package and wanted to upgrade to plus hd dvr. My question is do I need to upgrade my package through their website before I change my equipment to the hd dvr receiver? Or would upgrading the...