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brittanygarden Update on Issue #2: As mentioned: "Issue #2 As mentioned in the H396 thread about the Hopper H3 with H397 software and Hopper Plus with P13712 software: "Experienced an issue with Channel 626-05 yesterday which is a streaming channel so basically, this is what happened. The...

Makes one wonder why it works for some and not others. If I had to guess, it seems like it might depend on the Hopper 3 with or without the Hopper Plus's is connected to the internet before the weather part loads and if it is connected, then it will work and if it is not, then it will show that...

brittanygarden There is also another new issue that only occurs in H398 as mentioned below: Issue #4 Ever since I upgraded to H398 on the Hopper 3 with Hopper Plus on P13712 on August 8, 2025, this did not happen on the Hopper 3 with H397 and Hopper Plus on P13712. The first time was on...

Is that with the Plus or without the Plus? Mines did fix itself once right before I updated to H398 as mentioned in the H396 thread. charlesrshell did show his was working in H397 withe the Hopper Plus also on P13712 but I wonder if his works correctly all the time or if it actually had the...

brittanygarden With H398 on the Hopper H3 and P13712 on the Hopper Plus, three issues still remain: Issue #1 With a Hopper 3 and Hopper Plus setup, I can see somewhere after P13402 and P13712, the settings cogwheel when one hits the Home button is no longer on the right hand side but now...

Looks like after the nightly reboot, the Weather no longer works again brittanygarden so not fixed.

Looks like I spoke too soon, noticed the Weather works now as of 1 hour ago just like what you show on your screen while still on Hopper H3 Software version H397 and Hopper Plus Software version P13712. I did a manual Hopper 3 Software update and it took a minute and then rebooted and 30...

As of the time of this writing, these are the latest software versions for the following Android TV (ATV) devices: Joey P53712 Wireless Joey 4 P63712 Hopper Plus P13712

charlesrshell - Thanks for confirming that it's the same software versions on the Hopper H3 and Hopper Plus. My internet works as the streaming channels works fine so not sure what is causing it to not display the weather for me. I don't know if it ever worked before unless I have posted the...

charlesrshell - Thanks, yours appears to be working. Can you confirm the software version on the Hopper 3 and Hopper Plus?

brittanygarden - Also want to mention that with the Hopper Plus (Software vP13712) connected to the Hopper H3 (Software vH397) with HDMI-CEC set to off and the TV already on and watching 626-05, all I had to do was using the DISH Remote (50.0 and 52.0): Hit Home, selected the Gear on the screen...

Thanks, I want to also mention that the issue I mentioned earlier: "H381, H382, H383, H385, H386, H387, H388, H390, and H392 has the issue where the Remote Control Mode Reminder Notification is always on where it will display that the remote needs to be in SAT mode when on TV and AUX even when...

brittanygarden - Experienced an issue with Channel 626-05 yesterday which is a streaming channel so basically, this is what happened. The current time was 8:10PM San Francisco time and the program schedule is as follows: 1:00PM-3:00PM, 4:00PM-6:00PM, 6:00PM-7:00PM, 7:00PM-8:00PM and...

At least your AG actually sends inquiries. The California one does not do anything except keep the complaints should it be needed if a massive amount of people complained. The San Francisco DA's office does have a consumer protection unit which does actually send inquiries but that's only when...

Derek K - Did the AG ever get back to you and actually took action? I thought AG's at least here in California doesn't do anything other than take complaints so they can take action in the future against some business if enough people complained. Complaining to the FCC is what was supposed to...

brittanygarden In addition to what I said earlier.... I decided to unplug the Hopper Plus, unplugged the Hopper H3 power cord for 1 minutes before plugging it back in, everything works correctly so when I power off and on the tv with the DISH 50.0 and 52.0 remotes, it remains on channel 626-05...

Yes but I never had the problems until a few days ago when I updated both the Hopper H3 and Hopper Plus software. I thought the HDMI-CEC is what makes hitting the SAT button on the remote also switch the input to the input the Hopper H3 is connected to on the TV if it's on another input other...

brittanygarden & Josh.M - More testing on this is interesting. Here is what I found: 1) If I turn the tv on/off with the TV's remote or the Amazon FireStick 4K Remote, this problem does not occur. 2) If I turn the tv off using the TV's remote or the Amazon FireStick 4K Remote, and then turn...

Yeah, the fee could be something I remembered incorrectly as taxes and fees are close to $6 per line in the City and County of San Francisco. But here is what I found: "That's correct. The $50 and $60 Boost plans include taxes. Visible charges $25 for Basic plan, taxes included. In other...

The thing is while all devices behind the router is on private IP, whatever you send out from the Hopper 3 also has incoming traffic that will go back to the Hopper 3 using the same protocol/port as the outgoing request. Similar to when you web browse on device 1, the router will know how to...

brittanygarden - with a Hopper 3 and Hopper Plus setup, I can see somewhere after P13402 and P13712, the settings cogwheel when one hits the Home button is no longer on the right hand side but now closer to the left center of the screen and the text for things are small. One thing I noticed...

What phones are available for purchase and the prices for the phones? Also, am I reading correctly that the $15/month includes all fees and taxes?

It seems like for me, the nightly reboots has not updated anything on it's own as the last update which was forced manually still shows as late April 2025 being H392. Does the IPLL improvement fix these two issues on streaming channels? I noticed like for example, if the current time is...

Josh.M and brittanygarden Just forced updated approximately 1 hour ago on the Hopper H3 on H90 to H392 with Hopper Plus on P13402. Have the same issue(s) in H392 as mentioned with H390 and earlier after updating. So there are still six major issues: 1) The bar chart shows the DVR % is visible...

Josh.M and brittanygarden Just forced updated 9 hours ago on the Hopper H3 on H388 to H390 with Hopper Plus on P13305 to P13402. Have the same issue(s) in H390 as mentioned with H388 and earlier after updating. So there are still six major issues: 1) The bar chart shows the DVR % is visible...