H396 Software Version

dweber

SatelliteGuys Pro
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Pub Member / Supporter
Jul 29, 2005
1,846
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Plain City, OH
I manually updated my 2 Hopper 3 receivers to H396 and my Joey3 to J596. I don't know what this software update does.


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Does Rewind on streaming channels actual jump foward in to the live buffer steam? I would like that fixes seem I watch alot stream channels and if I hit skipback on live tv which almost always buffer head of what is on livetv it jump forward before I can get to skip back?
 
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brittanygarden

Has this been fixed with the latest release?:

Every since the previous version, when using my 40 remote with my H3 I get the "low battery" warning, even though the batteries are new. It doesn't do it for the 54 remote (also I have been using the 40/H3 combo for years without any problems).
 
brittanygarden

Has this been fixed with the latest release?:

Ever since the previous version, when using my 40 remote with my H3 I get the "low battery" warning, even though the batteries are new. It doesn't do it for the 54 remote (also I have been using the 40/H3 combo for years without any problems).
You need a new 40.0 remote.
 
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Some things are proprietary and can't be shared, but I'm happy to answer any questions I'm able to.
when then in the case I ask my question again has the glitch in livetv buffer on streaming channel been fixed? cause currently if I hit skip back on steam channel livetv buffer it jump forward to end live tv buffer cause appearance there is buffer ahead of live tv sh*t skip back jump forward in stream
 
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It seems like for me, the nightly reboots has not updated anything on it's own as the last update which was forced manually still shows as late April 2025 being H392. Does the IPLL improvement fix these two issues on streaming channels? I noticed like for example, if the current time is 5:05PM, if I paused it for 5 minutss, sometimes it will unpause itself and be live again a few minutes later. The other annoying issue is that, I can rewind and it will go from 5:00PM all the way to 1:00PM but nothing in between as from 1:00PM, a skip will end up at 5:00PM. Isn't the Live buffer supposed to be 1 hour only? How is it going back 4 hours earlier? One time when I rewind, it went to 1:00PM but it was 1:00PM the day earlier because the same day 1:00PM was already a new show which I did watch earlier in the day and the 1:00PM it showed when rewinded was what was shown the day before.

I just updated to H397 from H392. Also, updated Hopper Plus software to P13712 from P13402
What's new in these versions that you can reveal, brittanygarden?
 
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It seems like for me, the nightly reboots has not updated anything on it's own as the last update which was forced manually still shows as late April 2025 being H392. Does the IPLL improvement fix these two issues on streaming channels? I noticed like for example, if the current time is 5:05PM, if I paused it for 5 minutss, sometimes it will unpause itself and be live again a few minutes later. The other annoying issue is that, I can rewind and it will go from 5:00PM all the way to 1:00PM but nothing in between as from 1:00PM, a skip will end up at 5:00PM. Isn't the Live buffer supposed to be 1 hour only? How is it going back 4 hours earlier? One time when I rewind, it went to 1:00PM but it was 1:00PM the day earlier because the same day 1:00PM was already a new show which I did watch earlier in the day and the 1:00PM it showed when rewinded was what was shown the day before.

I just updated to H397 from H392. Also, updated Hopper Plus software to P13712 from P13402
What's new in these versions that you can reveal, brittanygarden?
brittanygarden - with a Hopper 3 and Hopper Plus setup, I can see somewhere after P13402 and P13712, the settings cogwheel when one hits the Home button is no longer on the right hand side but now closer to the left center of the screen and the text for things are small. One thing I noticed from H397 from H392 and P13712 from P13402 is that I keep my Hopper 3 on never inactive so it's always on but if I turn off my TV using the TV power button on the 50.0 and 52.0 remotes and then turn the tv back on, the Hopper does not seem to stay on the last watched channel before the tv was turned off but instead, it is on channel 101 which is DISH Scapes. I tested this by turning the TV off and then back on 20 seconds later with the same exact same results of it going to channel 101 when the tv is turned on again.
 
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brittanygarden - with a Hopper 3 and Hopper Plus setup, I can see somewhere after P13402 and P13712, the settings cogwheel when one hits the Home button is no longer on the right hand side but now closer to the left center of the screen and the text for things are small. One thing I noticed from H397 from H392 and P13712 from P13402 is that I keep my Hopper 3 on never inactive so it's always on but if I turn off my TV using the TV power button on the 50.0 and 52.0 remotes and then turn the tv back on, the Hopper does not seem to stay on the last watched channel before the tv was turned off but instead, it is on channel 101 which is DISH Scapes. I tested this by turning the TV off and then back on 20 seconds later with the same exact same results of it going to channel 101 when the tv is turned on again.
brittanygarden & Josh.M - More testing on this is interesting. Here is what I found:
1) If I turn the tv on/off with the TV's remote or the Amazon FireStick 4K Remote, this problem does not occur.
2) If I turn the tv off using the TV's remote or the Amazon FireStick 4K Remote, and then turn the tv on using the TV Power button on the DISH 50.0 and 52.0 remotes, it will turn on and tune to channel 101 which is Dish Scapes.
3) If I turn the TV off using the TV Power button on the DISH 50.0 and 52.0 remotes and then turn the tv on using the TV's remote or the Amazon FireStick 4K Remote, the Hopper 3/Hopper Plus appears to be in standby mode.
4) If I turn the tv off using the TV Power button on the DISH 50.0 and 52.0 remotes, and then turn the tv on using the TV Power button on the DISH 50.0 and 52.0 remotes, it will turn on and tune to channel 101 which Dish Scapes.
5) Without turning off the tv, I tune to a channel and then if I switched to another input and then hit SAT on the DISH 50.0 and 52.0 remotes, the first time it will also tune to channel 101 which Dish Scapes but after that, it seems to remember the last channel that was watched.

I haven't had time to see if the other problems in H392 and earlier still exists or not but I do know:
H381, H382, H383, H385, H386, H387, H388, H390, and H392 has the issue where the Remote Control Mode Reminder Notification is always on where it will display that the remote needs to be in SAT mode when on TV and AUX even when Settings -> Notifications -> Remote Control Mode Reminder is set to Off. This was originally discovered by Pepper that it still exists in H397.
 
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brittanygarden & Josh.M - More testing on this is interesting. Here is what I found:
1) If I turn the tv on/off with the TV's remote or the Amazon FireStick 4K Remote, this problem does not occur.
2) If I turn the tv off using the TV's remote or the Amazon FireStick 4K Remote, and then turn the tv on using the TV Power button on the DISH 50.0 and 52.0 remotes, it will turn on and tune to channel 101 which is Dish Scapes.
3) If I turn the TV off using the TV Power button on the DISH 50.0 and 52.0 remotes and then turn the tv on using the TV's remote or the Amazon FireStick 4K Remote, the Hopper 3/Hopper Plus appears to be in standby mode.
4) If I turn the tv off using the TV Power button on the DISH 50.0 and 52.0 remotes, and then turn the tv on using the TV Power button on the DISH 50.0 and 52.0 remotes, it will turn on and tune to channel 101 which Dish Scapes.
5) Without turning off the tv, I tune to a channel and then if I switched to another input and then hit SAT on the DISH 50.0 and 52.0 remotes, the first time it will also tune to channel 101 which Dish Scapes but after that, it seems to remember the last channel that was watched.

I haven't had time to see if the other problems in H392 and earlier still exists or not but I do know:
H381, H382, H383, H385, H386, H387, H388, H390, and H392 has the issue where the Remote Control Mode Reminder Notification is always on where it will display that the remote needs to be in SAT mode when on TV and AUX even when Settings -> Notifications -> Remote Control Mode Reminder is set to Off. This was originally discovered by Pepper that it still exists in H397.
Is your HDMI-CEC set to ON. Look in the Remote control settings third item from the bottom.
 
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Is your HDMI-CEC set to ON. Look in the Remote control settings third item from the bottom.
Yes but I never had the problems until a few days ago when I updated both the Hopper H3 and Hopper Plus software. I thought the HDMI-CEC is what makes hitting the SAT button on the remote also switch the input to the input the Hopper H3 is connected to on the TV if it's on another input other than the Hopper H3 which I have had on even with H392. I turned the HDMI-CEC to off and the SAT button on the remote when I am on a different input other than the Hopper H3 no longer changes the input but even when I am on the correct input as the Hopper H3, the TV Power button on the DISH 50.0 and 52.0 remotes when I use to power off and on the TV as I just tested would still change the last channel being 626-04 when the TV Power button was pressed to turn the TV off and then when I turn it back on, it's immediately on channel 101 which is DISH Scapes so it's not related to the HDMI-CEC being on.
 
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brittanygarden

In addition to what I said earlier....
I decided to unplug the Hopper Plus, unplugged the Hopper H3 power cord for 1 minutes before plugging it back in, everything works correctly so when I power off and on the tv with the DISH 50.0 and 52.0 remotes, it remains on channel 626-05 which is a streaming channel. However, the HDMI-CEC set to on when I have the tv on another input that is not the Hopper H3 and hit SAT on the DISH 50.0 and 52.0 remotes while the TV is on, it does not do anything. When HDMI-CEC is set to on with the Hopper Plus connected and when I have the tv on another input that is not the Hopper H3 and hit SAT on the DISH 50.0 and 52.0 remotes while the TV is on, it would switch to the input the Hopper H3 is connected to.

After I plug the Hopper Plus back into the Hopper H3, the results are different depending on what channel I am on when I power off and on the TV with the TV power button on the DISH 50.0 and 52.0 remotes:
1) If I was on Channel 626-05 which is streaming before the tv was turned off, with HDMI-CEC turned on and then hit TV Power on the DISH 50.0 and 52.0 remotes, it would be in standby mode and ask to hit the SAT button which I hit and it's on Channel 101 DISH Scapes
2) If I was on Channel 626-05 which is streaming before the tv was turned off, with HDMI-CEC turned off and then hit TV Power on the DISH 50.0 and 52.0 remotes, it would be on Channel 101 DISH Scapes.
3) If I was on Channel 252 which is streaming before the tv was turned off, whether HDMI-CEC is on or off and then hit TV Power on the DISH 50.0 and 52.0 remotes, it would be on Channel 251 which is non-streaming.
4) If I was on Channel 251 which is non-streaming before the tv was turned off, whether HDMI-CEC is on or off and then hit TV Power on the DISH 50.0 and 52.0 remotes, it would be on Channel 251 which is non-streaming.

So the problem is definitely with the Hopper Plus connected to the Hopper H3 while the Hopper H3 without the Hopper Plus connected works fine other than the HDMI CEC set to on issue mentioned.
 
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