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    Freezing on Genie at various times during use

    I have had an HR34 for over two years. At the beginning, I had constant freezes. After several months of this (at least four or five freezes a week) and after many calls to Directv, I was transferred to a tech who suggested I switch from the HDMI output to the component output. Presto - the...
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    Looking to get a sling box...

    Thanks for your reply. It is true that a netbook can produce an excellent standard definition picture. In the windows world, the Sling website lists as a minimum requirement for a standard definition picture a Pentium 4 processor (I think the lowest speed for a Pentium is 1.3) but for high...
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    Looking to get a sling box...

    The Sling website says that the minimum computer requirements for a mac include an Intel 2.8 GHz Core 2 Duo Class Processor. The mini comes with either a 2.4 or 2.66 Class Processor. Is this a problem? Does it work anyway? Or will it only work for standard definition slinging and not for...
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    New Eastern Arc install problems

    I have Eastern Arc and am in the NY DMA. I just checked and am receiving all of my locals (both HD and SD) over 61.5 without a problem. I have had Eastern Arc for about three months now and have never had the problem you describe.
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    In NYC-- lost several Bell xponders on 91

    Most have remained the same. Transponders 4, 8, 10 and 12 (in addition to the ones you mentioned) have dropped between 10 and 15 points). However they still are quite strong (between 71 and 83). I do not recall losing signal on any transponder except during some heavy rain we had earlier this...
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    Eastern Arc Setup: Electronic Program Guide?

    I only have Eastern Arc. My guide goes through noon on Friday, December 5. Isn't that the full guide (around 9 days)?
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    In NYC-- lost several Bell xponders on 91

    I am 30 miles north of Times Square. I have an 18 inch dish pointed at 91. While my signal strength on the four transponders you mention has declined - it still is pretty good. Transponder 18. Previously 82 now 73. Transponder 22. Previously 96 now 74. Transponder 24. Previously 93 now...
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    Eastern Arc Signal Strength

    My signal levels on transponder 25 are: 61.5 71 72 57 77 47 I am located 30 miles north of New York City.
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    Eastern Arc Install Gone Sour (Smart Card?)

    When I had Eastern Arc installed, one of my receivers did not receive the programming from 72.7. It did not have the new smart card. Ultimately (after having talked to numerous people at Dish who told me the new smart card was not required), I found someone at ceo@echostar.com who understood...
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    Nimiq 4 strength

    My dishes are attached to a tree. Every few years I have to have the signal peaked because the tree sort of grows around the base of the dish (moving it slightly). The 18 inch dish had not been peaked in a few years. So part of the improvement might be due to the fact that the 18 inch dish...
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    Nimiq 4 strength

    30 Inch Dish - Signal Back (New York) As I mentioned in a previous post, I live 30 miles north of New York City and lost the signal on all transponders on 82 (except for transponders 2 and 3). Last night I checked signal strength and I was getting between 0-43 on all transponders (other than 2...
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    Nimiq 4 strength

    I thought Nimiq 5 was going to 72.7 and not to 91. Has this now been changed?
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    Customer service menu not working...

    I have been a Dishnetwork subscriber for over 10 years. I am now on Eastern Arc. I can access channel 100 but the only thing that works is News/Weather. I get the same message as you when I try to access change programming on Dish’s website. But this has been the case for some time – even...
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    Nimiq 4 strength

    Not so good in NY; Better in Colorado I am located 30 miles north of New York City. My signal levels have dropped considerably to 0-40. In fact, I am now unable to receive anything from 82. (I have an old 18 inch dish pointed at 82. Maybe a larger dish might help.) I also have Bell at my...
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    Eastern Arc Dish Info & Install Guide

    Thanks for the information. I will try this out.
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    Eastern Arc Dish Info & Install Guide

    Neither of my receivers has an external smartcard. They both have the internal one that is inside the receiver and cannot be removed.
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    Eastern Arc Dish Info & Install Guide

    I am partially in the same boat as you are. I recently had Eastern Arc installed. One of my receivers has the new smart card and the other does not. You will be able to receive the HD programming on 61.5 and (I think) one HDNet channel on the other satellite. As to getting a new smart card...
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    Eastern Arc Dish Info & Install Guide

    I think you can determine if you have the new smartcard by doing the following: Press menu on the remote. Sytem setup (6) Installation (1) System Info (3) Next Next If the DNASP is 241, you have the new smartcard. If it is lower than that (206), you do not.
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    Eastern Arc Dish Info & Install Guide

    I have been a Dish subscriber for around ten years but have only been able to receive 61.5 because of line of sight issues. I had an EA dish installed two days ago. One of my receivers is new and has the new G3 smartcard. I am located about 30 miles north of New York City and am receiving a...
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    Another Newbie Question

    I finally got around to having the new dish and 622 installed. Everything works perfectly. I think this receiver is fantastic! I bought the 622 because my 211 was crashing several times a week. The installer suggested that instead of keeping the 811 and throwing out the 211, I keep the 211...
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    Another Newbie Question

    Thanks to both of you. I think I will try to have a new dish (Dish Pro Plus) installed. Thanks again.
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    Another Newbie Question

    Because of trees and a mountain, I can only receive the satellite at 61.5. That is OK since I am only interested in receiving TV5 (the French channel) and the Voom channels. I currently have one 211 and one 811 receiver connected to what I believe is called a legacy dish pointed at 61.5. I...