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My point was why would anyone sign up for the protection plan in the first 90 days? And I had Dish Network, and in about seven years, never had to realign my dish.

Well, good grief. If this is true, I wonder why anyone would want to sign up for the protection plan on their new account. I know I did not sign up for it when I became a DirecTV customer at the end of December 2007, yet it is showing up on my bill. I was working with a CSR supervisor, I...

I guessing this is a big money maker for DirecTV, just like the warranties for appliances and cars. Is the $72 a year worth it? I had Dish for six years, and had one LNB go out, and problems with a receiver. I had the $1.99 warranty after the first problem, and had it until Dish tripled it...

I signed up for DirecTV in December. My bill is showing a $5.99 Protection Plan charge. I know for sure when I signed up online, I did NOT select that option. I'm about to tell DirecTV to take that off the bill, but thought I would ask folks in the know what you get for the $5.99, and...

Hmmmm... Isn't it PAY PER view? So the thought is you pay each view....

This happens to me also. On my new HR21 Notice Locals HD pixelating. never noticed on Dish receiver, which had OTA locals. The HR21 has is mainly happening on ABC, here in San Francisco area.

I just moved over from Dish Network and miss having the OTA channels available through the satellite receiver (I have a HR21-700 WITHOUT OTA). So I'm hopeful that Directv will make this availabe at a very reasonable (or no) cost. I wish I would have had the option to select the HR20 instead...

Thanks, I couldn't find anything but thought I would ask. It seems a bit counter intuitive, having to move down to move to the higher channels when using the guide. But just changing channels, you do channel up to move up channels.

The installers said that 101 was in the middle. I thought they meant is was in the middle of the satellites the dish was looking at.

One of the installers yesterday said they try to get a good signal on 101 since it's in the middle.

Dish tech supervisor and two techs in training did come by and fixed both of my probems. They said I had a very strong signal, both readings were in "high 90s".

What output are you running the audio? My HDMI connection out of the HR21-700 seems to work fine.

When I look at the channel guide for Directv, it shows the lower channels at the top, and higher numbers at the bottom. Is there a way to switch the order so the higher channels will be on top, going down to lower numbers at the bottom. If I rememeber correctly Dish Network's guide had...

After "escalation" got a call yesterday. Called back, "Melissa" was busy, and said would call back in 15 minutes. Melissa called again today, and appointment set up for 8-12 tomrorow (Saturday) to fix the two issues.

This also was ABC HD feed, but from San Francisco channels. It was pretty bad on places in the Santa Clause 2 movie. I've noticed it at other times on ABC, but not anywhere else on Directv.

Customerservice@directv.com does not work.

Varbano ?

It's funny you mention that. Connecttelevision puts me on hold, and I cough into the phone and get disconnected. It happened three times. I mentioned that to CSR there, and she knew about it. Happens on sneezes too. But I still wait with unresolved isses on installation.

Just had a Directv installation after having Dish Network for seven years. A couple of issues surfaced after installation. I've called the installation office (Connecttelevision) about 15 times on Saturday, Sunday, Monday and Wednesday. But the office I call is 3000 miles across the county...

I think the Raoul was talking about installing a 2" diameter pole.

If he is going to come out to fix the cut coax, then he might as well finish installing the dish correctly.

"Just climb up there and throw in the two bolts." Maybe easy to do if I had the two bolts and nuts, and wanted to climb up there to do it. I'd prefer the installer do it right, and check to see dish still has best signal. Called install company for third time today. Supposedly, someone...

I live in San Francisco area, get locals from Dish now. I don't know if they are mpeg2 or 4.

I just got a new DirecTV install. Have Slimeline dish, and HR21-700 receiver. Had pixelation several times last night on Santa Clause 2 on ABC HD. Anyone else have these problems? Any thoughts on this? Thanks.

The bolt and nuts are listed as 8-32 on the link I provided earlier, 1 3/8" length hex head screws. 1. Another poster indicated that perhaps the Dish adjustment should be checked after the bolts were installed. 2. And the cut OTA coax needs to be repaired. I called the number the...