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Update.... A rep called me back today. They are giving me $50 off for 12 months which is better than the $47 I was offered under the Mover's Deal. Works out pretty good for me.

I asked how much it would cost to buy out the remaining months on my contract. I advised her I could get a 2 year price lock on Dish with comparable programming for $100 a month. The rep offered me a $47 monthly discount If I agreed to a new one year contract. I guess the only way she could...

I'm sure this isn't the first time the rep tried this or was told by a co-worker how to circumvent the system. The calls are recorded so I'm sure she may get canned over it.

The $50 was a one time credit. The rep signed me up for the mover's deal but I didn't move so they said it was invalid. A supervisor is going to call me back to discuss the issue after they review it. The issue is that I negotiated a new deal and now they say it is invalid.

My year one discounts dropped and my bill rocketed up $60 two months ago. I called in last month to see if they could offer an additional deal or I was going to eat the cancellation fee and jump to Dish. The rep set me up with free HBO and $47 off for a year. She said I'd have a new 12 month...

I called yesterday and asked for the retention department. I spoke to Erin. She was very nice & understanding. I 3-wayed my grandmother into the call and DTV is sending her a new HD box for free with a 2-year contract. My grandmother was pleased. Thanks for the help!

I need some help/advice. My 85 year old Grandmother has DTV. My cousin who lives in the basement has a HD DVR. The TV she uses upstairs is an old tube TV with a standard box. The TV has crapped out. We replaced it with a nice new HD set but it won't work with her box. She called to get them to...

I did the 02468 code and it downloaded the latest software. It rebooted and is once again stuck on Step 1. My guess is that it is box. I can swap it out for another one.

It is a SWM set up. I unhooked the generic splitter and put it back like the installer did, using a SWM splitter going to my bedroom. When I hook up the H24-700, it works fine. When I unhook it and hook up the H24-100 in its place, all it does is Step 1 check satellite settings. The box & card...

It is owned. I confirmed it with DirecTV and I bought a new access card for it. I did not use a SWM splitter. I used a generic splitter. The 24-700 work fine inn both locations but the 24-100 continues on Step 1 Checking Settings. I do not have a B band hooked up.

I bought an owned H24-100 off Ebay. I want to add it to my current set up. I have a HR24-100 DVR and a H24-700with a Whole Home DVR setup. I split the cable from the HR24-700 so it would also work on the new H24-100. When I hook it up it stays on Step 1 of 2 Checking satellite settings. I know...

I have a HR24-100 in the basement and a HR24-700 in the bedroom. I want to add another receiver so I can access the whole house DVR. Would it be better to buy another HR24-700 on Ebay or go through DTV?

The software is available. It just won't download and I can't figure out why.

On my box in the bedroom, HR24-700, when the new software tries to download (057B I think) the download stays at 0% and after 5 or minutes reboots to the old software. In the upper left hand corner above Searching for new software, there are a bunch of numbers that change around example 1/4/9...

Two of the local channels I get through the OTA tuner hooked up to my HR21 have stopped coming in. They are WKYT and WTVQ. I checked my rooftop antenna & the coax, and everything seems okay. If anyone has any suggestions, please let me know.

Two of the local channels I get through the OTA tuner hooked up to my HR21 have stopped coming in. They are WKYT and WTVQ. I checked my rooftop antenna & the coax, and everything seems okay. If anyone has any suggestions, please let me know.

I made the switch last Wednesday. I was a little worried at first, but once I programmed my Logitech remote to use with my HR21 the learning curve got considerably smaller. I think the picture quality on some of the channels is better than Dish. I watched Ultimate Fighter on SpikeHD and it...

I made the switch last Wednesday. I was a little worried at first, but once I programmed my Logitech remote to use with my HR21 the learning curve got considerably smaller. I think the picture quality on some of the channels is better than Dish. I watched Ultimate Fighter on SpikeHD and it...

As a new subscriber, when can I expect D* to add Lexington locals? My HR21 does not have OTA.

The Direct installer is here now. The receiver he brought does not have a built in OTA tuner. We'll see what happens next.

I will post an update tomorrow night after the install and let you know what I think and the differences. My main concern is the DVR, but I am willing to trade a solid DVR for increased HD channels. Check the AAA deal. You get $10 off for 24 months on top of the $18 off for 12 months online...

My 18-month contract with Dish expires a week from today. I looked into Direct and I simply could not pass up the AAA deal. I called tonight and they will be here on Wednesday morning to hook me up. I got Dish for the HD and now I am leaving for the same reason I signed up to begin with.

Yes, I do believe this is the calm before the storm. On May 1st, there will be a lot of Dish subscribers, myself included, who will look into switching to Direct.