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also the early termination fee is only enforceable if they have record of you signing it. when canceling, advise that you do not believe you signed it (even if you know you did) and request that you be faxed a copy. you will be sent to ERT (executive resolution team) where they will dig up the...

i learned the ethics from charlie himself. kinda like what he did to everyone with the receiver fees, and a second price increase this month.

if you sign up for hbo/show time free for 3 months, dish will issue two credits of 24.00 to your account right away along with the prorated charges for the current billing time line. the next day, simply remove the hbo/showtime credit. the credits given to you will remain on the bill, then dish...

there is no price difference anymore between a solo hd dvr or a duo hd dvr. they are the exact same price on upgrades as of june 3rd. to the OP, get over it. you have only been a customer on your new connect promotion for 7 months. if you would have asked for two hd-dvr's when you first...

if you had the "customer is always right attitude" no wonder the manager released the line. you are calling in during the first week of a new promotion period. im sure the managers are busy and when you wouldnt accept their answer, they had to hang up and move on. the term the "customer is...

it was. this was a long time ago. they had later changed the law to the "no snack tax" and then later to all groceries.

how is dish laissez faire? the after did not allow you to do as you choose. they had rules regarding the promotion. you chose to do as you wish and not follow the rules presented by the presentation, and when you did not get your way, you complain about it and call refer to dish has having...

once again, why would dish do something to encourage customers to call in and raise costs to call centers? they knew damn well there were plenty of uninformed people that would continue to pay 20 bucks for hd, so let them.

if you think the providers dont charge extra for the hd feeds, then why did it take so long for so many local markets to get all channels in hd? my local market had one that held out and it was in the local news paper that the channel would be in hd as an agreement was met between them and dish...

as a subscriber, i say why should i have to pay extra for those who consume more and contribute less? none of the new fees have affected me. in fact, my bill is now 7.00 a month cheaper then it was prior to 2-1-10. in feb, my bill went up 1.00 on dvr service. then yesterday my bill went up 2.00...

nothing wrong with dishes formula. it is you. you live in california, and you vote those into office who make the choices on how you are taxed. i learned this lesson at the age of 10 in california. i had a coupon for a free hersheys bar. i had no money at all with me. not even a nickel. so i...

they arrive at 11.57 for the second hd-dvr because they have to collect tax on the 100.00 upgrade charge that is required for the second hd-dvr. only your first bill would have that tax. afterwards on your following bill you would not have such a high tax. it looks like you are paying 9.3...

ok, i got it. you only have phoneline connected. have you tried unplugging the phoneline from the back of the receiver and hooking a regular phone into it to test for dial tone and clarity? make sure there is no issue with that particular jack and cord? also, if you have dsl services, there...

so where is your retailer now? have him ship back the boxes for you. our local cable company sends out someone to pick up their receivers after they have already billed you for the non-return cost and enough time has passed to on it not being paid to ding your credit. and its a great ploy...

if it was free, do you really think you would have to call in to activate it? it would already be available. dish is not going to encourage customers to call in and raise costs of operations of their call center. that would be like making channel 101 free, but you gotta call in to subscribe to...

one reason. Encore Western's channel 342. that channel brings in a lot of t250 subscribers. there are many older customers who simply must have that channel, and if they were aware it was only 4.99 a la cart, there might be a huge drop in t250 subs. i think charlie must be a big fan of "in...

next ime dont be so lazy and not enter in the customers phone number. then your account will not load up.

we all know hd for life starts june 3rd. but what also happens on june 3rd is that the current "hd with free plat" promotion ends. those who have it will be grandfathered in and still get hd and plat for only 10.00 bucks. so if you currently have hd and plat for the 10.00 deal, you will lose...

the r00 number can be used to verify the account in the situation that the customer "forgot" their pin. lucky had a lead from somewhere that your mom had dish and had her phone and address. what he planned on doing was offering your mom a free upgrade with the 15.00 discount for the year and...

here it the link to a page that will show you a diagram with a dish500, a duo rec and diplexors in use. this might help clear it up as to how they work. DPP Twin W/Diplexers http://tech.dishnetwork.com/departmental_content/TechPortal/images/pdf/tech/DistributionExample7.pdf hope this helps you...

maybe OP is subscribing to dishabsolute or a dishamerica package? that would prohibit any mpeg2's on the account.

everyone always complains they never get the same answer when they ask questions. my question, why are they asking the same question then over and over? any answer you really need is on the consumer site anyways. want to know what the price of your programming is, its there.

even if he does hit me harder, it will probably hit people with multiple recievers just as hard or harder. and it will still probably be cheaper then the compitition for me.

about as typical as not offering the techs pay for extra work not listed on the work order. like installing a second dish for no compensation at all and just be happy they had any install work to do at all?

cooling off period allows the chance for you to get your money back from a purchase. in this situation, the customer has not purchased anything. it is most likely all leased. customer most likely has not paid any money upfront, so nothing to refund. and if they did, it was for upgrade fees for...