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The First level phone reps and Chat reps will do nothing special for long term exisitng customers. DirecTV has some great offers right now that will get you free HD-DVR,Free install and monthly credits. Get a referral from one of the Mods here and you can get another additional $10 monthly...

I have 722K receiver installed last saturday with 20.0 remote and L662 firmware. I'm using it in single mode with the RF remote. I have had the delayed response to remote buttons when in the Guide issue twice now. Used the front panal reset to fix it each time.

I signed-up for HD free for life as a existing customer over the weekend. I have the 120 package no premiums. I noticed I'm getting the above two HBO channels. Is this a free preview or something?

With the 522 I had to go thru the DVR menu system to get to VOD and it was very obvious if you were agreeing to purchase a VOD selection. I noticed on the 722K that was just installed over the weekend that channel 1 was VOD If someone tunes to this channel will they get a automatic Vod...

The 722K only provides Dolby 5.1 thru the optical port for use with a external decoder/receiver. The HDMI output on the receiver is designed to output Video and digital PCM only.

Well I'm confused I'm just not seeing this kind of deal available when I price it out. Are you telling us they gave you sunday ticket for free??? Premier is $114.99 per month DVR service fee is $7-$10 depending if you have the whole home DVR package receiver Lease fees $25 per month. This would...

I'm getting ready to place a install order for a HD-DVR single TV service. One of the options is they will connect the receiver to the Internet for $25 plus Tax so I can get VOD. I currently have in my Den office Qwest 1.5 MBPS DSL service using a Actiontec GT701-WG modem. This modem has...

I would just refuse install if Direct didn't give me a HR24 Why Would a new customer sign a 24 month contract and accept discontinued/refurbished equipment? Discontinued and or refurbished equipment is of lower value than new or the latest higher performance model. retailers have to dispose of...

You may be right. But, New customer install online orders offer HD-DVR receiver internet Connections for $25 Your Equipment Selection HD DVR Receiver $199.00 FREE HD DVR Receiver Upgrade ($199.00) TV Internet Connection Service $25.00 Satellite Dish Free Professional...

internet connection kit to receiver for VOD connection charge

I was ready to sign a new 24 month contract ,pay the $100 plus $15 to upgrade my 522 to 722 HD I was then told by Dish that they could not guarantee I would get a 722 under dish'n it up. I was told They may send me a 622 instead. That was the last straw for me.

Thats True about the top of the line smart phones. I can however get a pretty decent non- Smart Phone for free with contract extension. The main thing is the cell phone companies pretty much treat existing customers the same as new customers if they extend their contract or sign a new one.

I just wish Dish would come up with a sensible equipment replacement/upgrade option for cutomers who have completed their contracts. I don't want to have to play games and switch to another provider to get a great upgrade deal. I don't expect new equipment every two years but I feel after 6...

Bad example, once off contract I have always been offered new phones for free or a very reduced fee depending on phone type same as a new customer would get if I agree to sign a new contract.

Well I think it sucks that a 6 year SD customer would have to pay a $100 to $200 equipment upgrade fee and be locked into a new 2 year contract just to move upto HD. You don't even own the equipment only lease it from Dish. If that same leased equipment breaks Dish expects you to pay to fix...

Was that the price with no contract extension? I was told 2 days ago $100 for the 722 HD-DVR upgrade and $99 install or $15 for install if I also signed for DHHP. This required a new 24 month contract with dish. I'm leaning toward switching to Direct and getting HD-DVR and install for free...

I followed your link at it says right at the Top : NEW SPECIAL OFFER FOR YOUR AREA, LOCK IN YOUR SAVINGS FOR TWO YEARS PLUS FREE HD FOR LIFE. The Details are $29 monthly credit first year and $14 monthly credit second year I guess if your not seeing this same offer maybe its not...

The Two year promo is for DirectTV and they do have it listed right on their website.

Thanks for the help. With my Current SD setup I get 110,119 only I assume with the new Dish I would get 129 as well.

I have been a Dish Customer for 6 years still using the original 522 they gave me. Its starting to have problems will bad recordings and I was wanting to upgrade it as well as maybe move to HD I'm only a Top 120 with a $47 monthly bill on paperless and auto pay. Direct TV has been sending me...

The pre-installed cable runs inside the house were put in when the home was built in 1985 so its RG5 or even older. Problem is when they did the botched install they still used these same old internal cable runs. They cut these cable runs where they enter the house and connected a new line...

Update: I sent a email to CEO@echostar.com as recommended by Boba here on the BBS. Anthony Alcázar from the Executive Communications Team contacted me by phone and advised I call 1-888-332-3474 and use option 7 to get to the right department to start a cliam for the damages. After doing this...

Thanks everyone for the comments and advise. I have emailed the ceo address and will see what they have to say.

Sorry, I gave the wrong number, It was a 625 standard dual channel DVR I had a 522 and all they had to do was connect the new 625 to the twin cable feed that was already located right at the TV. I told my daughter this in advance and she told the installers but they claimed they couldn't...

I had dish in my home about 3 years now using a 522 The Dish 500 was mounted on the roof with Twin cable along the roof over hang then down the wall and thru a hole in the wall the installer drilled about 2 inches above the ground. The twin cable feed from the dish went to receiver 1 & 2...