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    DVR Garbage

    I have stayed with DISH only for two reasons. They have 3 channels youtubetv doesn’t have, and the convenience of the DVR. But, I’ve been struggling with DVR issues for months now. When it gets to a point you can’t watch tv other than “live”, I’m paying $200 a month for garbage. I thought this...
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    Skip forward and back failing on some TCM recordings

    It isn’t just TCM movies. It happens randomly on all channels. I just tried watching a recording of ‘the floor’, on local FOX, it does the same thing. As for the movies you listed, I have The Longest Day which has the issue of dvr not working, also I have “The Enemy Below”, and it works as it’s...
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    Could hard drive be fried?

    Oh well, of course! I was actually typing without thinking. The software. i wouldn’t think they would update independentl, although my Joey reboots every night? The Joey says it hasn’t updated since 11/13, whereas the hopper shows updated on 11/17. I also have a Joey3 which shows updated on the...
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    Could hard drive be fried?

    Has yours since been fixed? Mine is doing the same as yours and it’s not just FOX. I have the problem on TCM, Locals, all channels.
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    Could hard drive be fried?

    Hello, I posted this, and tech was sending a new hopper3. I got a call from advanced tech and he told me this was not just happening with me. He had me do a manual update on the Hopper3 and my recordings came back, and it started operating normal. I have a Joey in my master bedroom, it shows the...
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    Could hard drive be fried?

    Oh ok, thanks. That’s what it does. Says 100% and no recordings. I checked the software and it says 364, updated 10/23. Weird that it happened at the same time. I’ll try calling them again. Had no luck in the middle of the night with tech. They don’t seem very knowledgeable.
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    Could hard drive be fried?

    For the past week, my joeys have periodically gone to black screen when changing channels, and if I reboot the Joey it would come back. Even turning off the joey for a couple minutes would bring picture back. The DVR was acting weird when fast forwarding and skipping back, but I tolerated it...
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    DISH Hacked - Websites are BACK ONLINE!

    Every time I call them, I get a recording saying they are not taking calls. My payment went through the bank, however, there is no service. Would that constitute a technical issue, and can they be reached?
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    DISH Hacked - Websites are BACK ONLINE!

    my service is now gone. I’ve been trying to make payment for nearly 3 weeks, every day, have even screenshotted most attempts just for back up reference. I haven’t been able to pay through app, website, receiver, phone, or anything. Does anyone know, am I just out of luck and need to subscribe...
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    What is this

    So I guess DISH has decided to try yet another Hooper3. Scheduled to come out tomorrow. Is there anything else I should ask them to check? Like in the wiring, dish itself, or signal? Also, can anyone recommend a good ED to transfer recordings? I have one but it’s not transferring. I’d like to...
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    What is this

    Thanks for the suggestions. In answer to some, no this isn’t new install. And all the grounds have been checked and rechecked. We don’t use an OTA. The problems persist, although they may be different after a reboot. For example, the last reboot gave good picture with no freezing, glitches, or...
  12. S

    What is this

    Does it mean anything if there are x’s under signal? The signal strength says 62.
  13. S

    What is this

    Oh, sorry, I tried to post a 38sec video showing what happens, but it’s too large. No, we don’t stream. We try to watch subscribed channels. If you try to change the channel, the screen goes black and nothing happens. The program constantly freezes, then you lose 30 seconds, or more. It has a...
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    What is this

    I know I’m the only one who has problems with 25 resets a day, freezing, no dvr, snd constant irrelevant errors like USB ports being disconnected when there are none. BUT can ONE of you tech guys give a guess as to what may be causing just this one thing? I’ve been given a new hopper 3, but the...
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    "Attention 395" notice

    We get that message daily as well. You say, hit a button, no problem. Well yes, unless you’re in the middle of watching Casablanca and have it back 30 minutes, then you miss that thirty minutes because it interrupts the dvr. (which was what I was doing today) Ive never had a USB connected to...
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    Hopper 3 H310 Software Update Is Here

    Well, it certainly didn’t fix ANY DVR issues. I just love it when it decides to stay “live” all the time... hit pause, nope, live, rewind?, nope, live, Forward? Nope, live. And it’s so fun when you’re watching a movie, others watching football, and the only fix is a reboot of the whole system...
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    How many resets a day are acceptable

    When they brought out the new hopper a few weeks ago, he set the inactivity to 8 hours, on all the boxes. we got a NEW one tonight. Usually it’s just a matter of the screen going black and then rebooting. ‘Tonight, we actually got an error code. 002. ‘Signal acquisition is in progress. Please...
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    How many resets a day are acceptable

    I get anywhere from 6-9 minimum every single day. Can’t watch anything fully. I started hitting record on every show I may be interested in, however, there’s 3 recordings for each and you miSS half because they’re constantly resetting! I’m just sick of it. I pay $180 a month for CRAP. so, my...
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    Software update fries Hopper3?

    So, June 11, software update J206 Hopper started acting up, when I hit “pause”, it stays on ’live’, no rewind ability, always in ‘live’ mode. Other things were happening as well, but these things have happened in the past. I swear, a few months ago, advanced technical reset my hopper to an...
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    I've lost closed captioning on TCM. Am I alone?

    Sorry, I was making an excuse for my lack of CC because I have a bad hopper.. it’s not the CC that I base that fact on. I have spent $300 on two EHD, my hopper doesn’t recognize them, I have no recordings but continue to get a pop up every 30 seconds saying ‘disk full’ error310 which makes TV...
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    I've lost closed captioning on TCM. Am I alone?

    I think they are captioned. Watching on the TCM app shows captions. I’m having problems with TCM, all other channels I’ve tried work, and on all the 7 settings.
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    I've lost closed captioning on TCM. Am I alone?

    My CC is not working on TCM. I had it set on 0 for many months but for the past week, it’s been showing nothing but gobbly gook. Most of the time, nothing shows, but every once in a while it pops up and shows nonsense. Dokicne #%@/ojkwo that kind of stuff. I think I have a bad Hopper3.
  23. S

    UI upgrade has RUINED Hopper 1 usability

    I didn't do a full factory reset. I don't want to lose my recordings! If I back them up and do a factory restore, will it go back to the old interface and software? That's what I would like to do so it would work again.
  24. S

    Issues Surrounding CUI Update

    How do you tell what generation Hopper you have? OK I'm new to this....
  25. S

    UI upgrade has RUINED Hopper 1 usability

    I tried the reset littlecloud suggested. At first I though it worked. At the hopper, I was able to watch a recorded show that previously had been a black screen. After 30 minutes, the live program that was on went dark. If I push the select button, the banner appears showing the info, but no...