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  • WELCOME TO THE NEW SERVER!

    If you are seeing this you are on our new server WELCOME HOME!

    While the new server is online Scott is still working on the backend including the cachine. But the site is usable while the work is being completes!

    Thank you for your patience and again WELCOME HOME!

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    DISH Network Hell

    In my case there is nothing that can be done. The simple problem was that a Dish csr offered me a price that they will not honor. Talked to Stephanie at retention and was told that Dish would rather void our contract and go are separate ways than give us the price the csr told us. She said quote...
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    DISH Network Hell

    I want clarify as the op on the other post that I do not know this person. I really think what happens is that some of the csr's are under pressure to sell and will tell us anything to get a sale. I would have to wonder how often this happens and goes unreported because most do not know of this...
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    New Dish Customer Disaster

    This is the last post I am going to make about this. This really did happen! It is frustrating! I will never post on here again because I am offended that people are thinking I am lying about this. Everyone have a Merry Christmas and a Happy New Year!
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    New Dish Customer Disaster

    Stephanie in retention say it would be better to void our contract and wave the cancellation fee.
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    New Dish Customer Disaster

    We are not lying about this. I wish you could hear the calls. I had no beef with Dish. This reminds me of the Twilight Zone.
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    New Dish Customer Disaster

    The wife and I have decided to get a Tivo and OTA antenna. Less drama.
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    New Dish Customer Disaster

    There was no communication breakdown. This sales person lied. My wife spent an hour on the phone and kept verifying what we were supposed to get. If you could hear the call you would hear her telling us these things. My wife even called back the next day and another rep verified our order. My...
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    New Dish Customer Disaster

    I appreciate everyones input. Contacted Matt through email and unfortunately nothing can be worked out. I was impressed with Dish's equipment and programming. Unfortunately the sales and customer service is lacking. I guess we were naive in believing the sales reps price. How the standards of...
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    New Dish Customer Disaster

    After the installer left we had to leave til later that night. We then realized we had no locals. My wife called the rep and was told it would be an additional $5 a month. He said he would waive the fee. My wife talks to them I am disabled. The Blockbuster movie pass we were told all new release...
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    New Dish Customer Disaster

    It was through Dish themselves. I have already sent back my equipment to Direct. The only alternative here is Comcast and there is no way I would go back to that.
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    New Dish Customer Disaster

    I switched Sunday from Directv to Dish. Worst mistake I have ever made. The first problem I ordered 2 722's and they had on their work order 1 722 and 1 222. They said if I wanted 2 722's it would cost $100. That would have been fine if they told me that in the first place. We finally agreed on...
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    Switching from Direct to Dish

    Thanks for the advice.
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    Switching from Direct to Dish

    Hi, I have been a Directv customer for 3 years and started to have some issues with them so I am switching to Dish. I have 2 HDTV's and 2 SD TV's. Is there anything that I should know before they install. Is there anything I should ask for before installation. I have an appointment scheduled for...
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    New HD channels coming!

    I am not here to bash D* at all. I am for the most part satisfied with their service. But in November my contract is up but will probably go back to Comcast. They have added alot of HD in my area and D* is doing exactly what Comcast was doing when I left them. By not adding HD they will start...
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    Instructions to get MRV (whole home DVR) activated for ethernet

    I am totally confused i have 2 hd hr22-100 boxes and 3 h 23-600 so tell me what and how to make this work with out having to pay $99 and 50.00 and 49.00 for the install and i am connected via ethernet HELP !!!!! the hd hr22 are dvr's
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    Direct Tv Picture Quality

    I have had Comcast for the last 3 years and just recently switched to Direct. I have to say there is no comparison in picture quality. Comcast picture quality pretty much sucks compared to Direct. There are alot more hd channels than I was getting with Comcast. I wish I would have switched a...
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    Comcast On Demand

    I was wondering if any Comcast areas has any hd On Demand. I live in Peoria, Il and we have none. Just curious because they advertise all the choices but I have yet to see them.
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    New HD showed up right on schedule (Rockford, Ill)

    Has any of the former Insight customers have their on demand upgraded? I live in Peoria and not much on demand features have changed.
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    Insight Added HD today

    Must be nice. I live in Illinois and got nuthin!:(
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    Insight customers going to Comcast

    Has anyone heard anything about the changes that will happen in January when Comcast takes over. I live in Illinois and was curious and would love some new hd.
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    Insight Evansville,In got BTN

    I live in Illinois thats going to comcast. I have been dying for some new hd and now Insight adds them. Comcast will probably take years to upgrade us. Plus I wanted Boomerang and that is being added.
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    Transition

    It kinda stinks because of Comcast taking over my area from Insight that I imagine we will see no new HD for a long long time. I live in Peoria, Il and do get jealous seeing other services getting new HD channels and we get nothing. I imagine it will get worse when Insight becomes Comcast.
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    What have I done !!!!!!!!!

    Have you called your cable operator to see if they can fix your problem. There is a number of things that could be wrong. This does not sound normal and I would see if they can fix the problem before I would make another switch.
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    Insight Digital 2.0

    Anybody heard anything on Insight Digital 2.0?
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    Will switch from Comcast to DN

    I have Insight cable and found it is much easier to have all tv's hooked up because they do not need a box. Dish charges you for every box and also a premium to run the dvr function. I bought a 921 dvr box for $500 and is now not any good to view mpeg 4. I was told to pay $200 and give my $500...