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Yeah the guy said they are just gonna clasify it as a lost/stolen credit card and will reopen it for me with a new account number. I had again double checked and explained that in the past I had issues with my credit card where I closed the account and opened a new one and the charges still...

Yeah I thought the same thing. I have had that happen where you change your card and charges that arent supposed to charge anymore still charge to the old account, and end up on the new one. So he double checked on it and said that the charges from the old account will not go through to the...

I called my credit card company and they suggested that I cancel the card and have my credit card company resend me a new card with a new account so I wouldnt have to deal with the hassle of disputing a charge, then doing the paperwork, then waiting the month or 2 it takes for the process for...

4 days ago I received a bill in the mail from July 16th (I received this statement on August 14th however.) Today I receieve another invoice from VOOM saying im past due for $253. On July 26th I called to cancel my VOOM service and at that point I was asked to hold for a supervisor. The...

I believe that anytime you power on the STB the orangish lights do flicker as part of the boot up process. What I find weird is that when I power on my Panasonic TV with my Panasonic remote, the very top orange light on the STB flickers everytime I power my tv off/on. Wierd but no big issue...

Question about the channel surfing. Is there a way to punch in the numbers for the locals (IE: 7-1 11-2?) I usually just have to hold the channel down button until I get to the local I want. TIA, Whiteice

Ok nevermind now, all of a sudden I can now hear them.

Is anyone else having any audio issues atm? I hear the people on the field and the background noise, but no announcers nor the people doing the interviews? When I switch to my cable, the announcers are there. When I switch back to VOOM, nothing. Im just trying to watch it through my TV, no...

Hi Sean Mota and everyone else, Like I have said before, I love VOOM. It compliments my new Panasonic 53" HDTV very well. With that, there are also a lot of frustrations myself I have gone through with them. Some of which are CSR issues some of which are providing me service issues. Now...

The only reason I choose to give VOOM a shot was the $0 down on everything. Plus with the current pricing, you are paying almost $100 a month for just 1 box. And then if you want additional boxes, the rental fee is not the same as the first box, but increases. I would definitley not have...

For what its worth, I am using the DVI cable on my rear-projection. Whiteice

After unplugging and letting the STB sit for 30 minutes, the white dot appears to be gone. Thanks again, Whiteice

Ok I will unplug it then for 10 minutes or so and see what happens. When I unplug it all, I usually only let it sit for 1-2 minutes like they usually have me do. Thanks again for the suggestion, Whiteice

Hey all, Woke up this morning and started watching racing on TNT in HD. First time I have watched racing and it was pretty awesome. I noticed a white dot on the screen that wasnt moving. Whenever I change channels, the white dot stays. When I switch to my cable mode, xbox mode, dvd mode...

Just wondering, I have only been a VOOM subscriber for almost 2 months, and I read / hear nothing but horror stories about VOOM. - They are/were in short supply of equipment, thus the reason peoples installations were getting delayed. The dealers were not getting enough equipment to match...

I didnt even see that, thank you. Whiteice

Any new channels coming to VOOM anytime soon? Hello everyone, On my other post, someone replied with a response about some new sports channel starting tomorrow. I have no idea what this is in reference to so I wanted to ask if anyone knows of any new channels coming to VOOM in the near...

Unfortunately the rep did not mention the manufacturer of the 2nd gen STB nor if it would include DVR funcionality. And the prices I mentioned were quoted to me directly from sales as I was placing my moving order. Again he said both plans would increase in price +$10 So the cheaper package...

FYI, $199 to move VOOM after July 31st. Monthly rates going up after July 31st. So I get home today after being gone a week and I get to deal with the same problems a lot of you all are having with the lockups. My picture was showing, but the "No Signal" Messaged was locked in the center of...

Attn: Iwantmyhdtv Sounds like someone is a R6 fan. I cant wait for R6: BA. Send me a friend request on XBL at whiteice if you want to join up sometime. Whiteice

I have this problem when I push the VOOM button to go back to the menu system. When the screen "Flashes" to go to the menu, it snows. Whiteice

I am all with you on the price break thing. I am a new VOOM customer as of 3 weeks ago. My brother works for Comcast and we are waiting on the HD to become available after the rebuild is done in 2 more weeks. Then we would get the HD receiver for $5 a month. Now I know Comcast doesnt have...

Yeah it is fully mounted to the roofing. I do think its the trees, but the installer told me I should not have any problems until the trees grow taller. Whiteice

Hi Sean, Thanks for the reply. When you say leave the STB at 1080i, im assuming you are referring to the Motorolla box? If so, how exactly do I set it for the 1080i, or is it an automatic thing? TIA, Whiteice

Hey all, Well once I got my VOOM installed on Tuesday I started watching it and enjoying it no problem. Last night / this morning it has gotten windy and I cant even watch anything on VOOM because of how much it is cutting out. This is just frustrating as hell. I imagine now that any time...