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Thx for the response. The first replacement was inside an entertainment center. I thought that might have created a heat issue. This replacement is sitting on top of the entertainment center with nothing at all around it. Maybe I'll try the laptop cooler idea...

I just got a second replacement VIP622 receiver that has started to go through endless cycles of restarting. It worked fine for a couple of weeks and then out of nowhere, just goes through cycle after cycle of restarting. The lights on the front of the unit go on and off and sometimes it...

Thx for the advice. I did call the retailer and she said they keep a record of all the R00 records. I gave her my info and will follow up tomorrow.

I have a 211 that I bought at a local retailer right after they became available. I am 99.9% certain that the retailer requested I pay in cash and I cannot find a receipt anywhere. That said, I just found out Dish decided to record this receiver on my account as 'Leased'. Even if I can't...

Any advice on the best way to get someone to send a replacement. My HDMI went out about three months ago and every time I call for a status on the issue, someone tells me to keep waiting for a fix. I'm getting tired of not being able to use the port and keep having to switch out...

My HDMI went out a couple of weeks ago and I just got around to calling about it this morning. I was told by the CSR that "it was a known issue and they were working to resolve it by the end of the month and I should use the component connection until then." Does this sound reasonable to you...

ah, thx. i see the vents now. thx for the advice.

Sorry if this has been asked before. My search skill might not be that great. Anyway - I was wondering if the 622 would operate ok if it's standing on end. Thx!

I have the same issue. Is this one of those things that the right people are working on and it just takes time...? Or - I'm glad to help put pressure on the right people - if someone tells me who the 'right' people are...

622 installed today. Haven't played enough to offer any real value here. But I like what I see so far. But wanted to share that I had a good installer. Didn't install a switch but installed new LNBs such that the two existing lines would feed both my 211 and the 622 with the splitter (or...

MacKenzieIII - yes, I own the receivers. I'm just going to return the 4900 (which is actually a 4700 that was upgraded via software). I don't recall specifically being told I would get a $25 credit but will monitor my account. I would not get a whole heck of alot more selling it on eBay so...

Well, my 622 is supposed to be installed tomorrow. That means I will have an extra 4900 and 811. One of them is supposed to be returned to Dish as part of the upgrade deal. Which one should I keep? I would just use it for a spare bedroom and I don't have an OTA so I'm not sure if the 811...

Great, thx!!! Love this forum - always get good info...

I was wondering if I can use the Home Distribution coax output on the 622 to go directly to TV2 or if I have to use the RCA output? If I have to use the RCA output to TV2, I don't want to run RCA cables all the way from the 622 to my little TV in the kitchen. So...I guess I could put an RF...

I have an appointment next Wed to install my 622. Is there a way for me to find out who has been assigned to execute my install? Or if I can find a good installer in central NJ, could I request that installer perform the work order? On that note, anybody know of a good installer in central...

Got my 622 today! That and my empty box. I'm not gonna try to activate it before my install date. I haven't read the details but suspect I need a new switch. I have a Dish 500 at 119 and 110 and a second dish pointing to 61.5 w/ a couple of DP21 switches. So I'll let the installer connect...

UPS tried to deliver mine today but I wasn't home. @#!& And I can't be home in the next few days...I gotta figure something out! ARGH!

You guys have inspired me. I just ordered new cables from Monoprice since so many people have recommended them.

TRSmudge - I was in the same boat as you last Saturday when I went out and bought my 211. Of course, I wanted to hook it up right away so I didn't want to wait on new cables being shipped. And I had an overpriced Monster DVI cable. I bought the $29 adaptor you mentioned. It seems fine...

Thanks - all channels did come through after about 1/2 hour. Love the new 211 so far!

Interesting event this morning. I had previously scheduled my $299 upgrade to a 622 for 2/22. I purchased a 211 this morning and called to activate it. The CSR (who was very nice, by the way) after a slight hold time said 'I'm sorry - we can't activate this receiver since you already have...

Called at 9AM ET. Got a VERY nice CSR who was trying hard to get up to speed on the new packages. Started by saying I have an 811 and 4900 and wanted to figure out the best way to upgrade to a 622 and 211, replacing both receivers. Very quickly was told I can't upgrade both at the same...

StevenD - After trying the odd transponders with no luck just like you, I finally landed on transponder 6. Let that sit for a few minutes and then first try navigating with the up/down arrows. Not sure why that worked for me, but eventually it did.

StevenD - do you see the programming yet? Your situation sounded just like mine. I finally started seeing programming if I use the up/down arrow. Now the select button is working. Give that a try.

SUCCESS - sort of!!! After 4 calls and about 1/2 hour on the phone, advanced tech said (again) that I wasn't going to get the channels until after the 5th. At that very moment, I was able to navigate and see the channels if I use the up/down arrow on my remote and not the select button...