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so far its been flawless. i have had zero issues with my hr54 setup. *fingers crossed it continues* ......compared to the nightmare I had with dish, it feels good to be back with directv. prior to dish was a directv sub for around 20yrs. the genie and the hopper both of their pros and...

i had the same problem, among others, a few weeks ago when i had dish. the black screen lead to a reboot every time we tried it. technician changed lnb, hdmi cables, inputs, etc... tech support or tech visits could never fix it. technician said it was likely a software problem affecting some...

when I recently had dish I noticed the guide / channel info was wrong on 2 of my locals. the channel call signs, numbers and program listings were all wrong. tech support said reboot the hopper and the guide will update overnight. I had dish for 4 months and it was never fixed. don't know...

probably the ultimate package, but I'm not sure. I only assume most packages besides the preferred xtra have the regular sports channels & rsn fees. the only sports that come with my package are espn & pursuit channel which is an outdoors type. that one I can watch. but the choice pack I...

I canceled dish about 2 weeks ago because of a plethora of technical issues that no one could seem to fix. my cancel experience wasn't as aggressive as what I expected. I wasn't asked to stay, I wasn't offered any discounts or equipment changes, in which I previously asked and was denied...

thanks for the advice. i did just that. hopefully something good comes of it.

they give you gift cards that will cover most if not all etf expenses, depending on length of contract left. as in my case im still out of pocket for some of my dish etf. which i think is unfair given my circumstances and evidence against them. thus my filing with the bbb and my state ag...

not just you. I've experienced all those and more, to the point where after 4 months in, I canceled a few days ago. I couldn't get dish to repair my setup despite photos and tech visits. I filed a complaint with the BBB & my states AG. I sincerely hope you have better luck getting yours...

I contacted them this morning regarding my cancelation. since I'm gonna pay up an etf for one or the other anyway I figured its worth one last try to see if dish would fix the problems im having. the guy said before he could send out a replacement hopper he would have to send out a tech to...

early on, about 2 weeks into service, they replaced a joey once for the 0 of 0 tuners problem. that did not fix it for long. the tech that came out told me it was a hopper problem and its not easy to get dish to replace those. he advised me to disconnect it from the internet when calling...

i used the same lnb. i didnt have another & if by chance a directv lnb would have worked, i was unaware. i did however use a different orange splitter. my neighbor had one in his attic from recent dish service. he did have the antenna but sent the lnb back to dish.

yesterday was a long day to say the least. first of all directv showed up around 745am for the install. they ran all new wires and left my dish system wiring in tact as i requested. after several hours of tv viewing and software updates for the genie, curiosity got the best of me and i just...

I will simply refuse the install if directv is not willing to run new wires. I'm just so frustrated with the whole experience. dish called me around 430 this afternoon for a follow up regarding the tech visit. I explained in detail everything that is happening. they assured me it was indeed...

my setup is all wired. I wanted him to check and run new wires if needed but the technician today wouldn't get under my floor, which is easy access and dry, to check the wiring. he did check the lnb and plugged the thing into the hopper and said he found no issues. after all that he and his...

yes

my apologies. I've explained this so much to dish I failed to provide the problems. dvr reboots every time on demand is accessed. it reboots at random while watching live tv. the joey's freeze up when exiting apps like prime. I'm unable to regain live tv after accessing any app on any...

i remember the days of getting up to change the channel. all 5 of them lol. when i was a kid we lived in a very rural area of kentucky. no cable service at all. me and dad would put an antenna on top of the mountain behind our house and run wire, several hundred spliced together feet of it...

dish started out great. very impressed with rain fade endurance. impressed with channel offerings, which was one of the main reasons I switched to dish. for the first few months it worked without incident. other than a few minor things like getting used to the user interface and quirky dvr...

prime works on my joey3. however my problems start when exiting the app. i cant get to live tv without unplugging the device each time. according to the display screen its 128am and i have -597h 28m left of this wonderful no info tv. yet another wonderful glitch with this wonderful dish...

each time i try to watch anything on demand my hopper reboots. the diagnostics tells me there are 25 internal resets for the hopper and 21 for each joey. are any of you having issues with ondemand crashing? what are internal resets & is having that many a sign of something wrong? is...

0 of 0 tuners available. this is the 2nd joey3 that's had this problem. unplugging the unit is the only way to get it to power off and resume programming. but it only lasts a day or so before its back at it again. if this was a dvr issue, wouldn't it cause my other units to have the same...

i was thinking the same thing. if its not active, what can i do to make it active. i know calling dish is likely pointless. however, id be willing to pay a small activation fee to have it work. i keep reading reviews about how great the hopper 3 is. which i agree, its a good dvr, but its...

from what I gather from contacting friends, is that when pressing the input button on the super joey causes the same popup i get on the joey 3, this is not an active feature. they are able to pause, ff, rw & access the dvr but thats as far as it goes. i guess it helps with tuner /...

from what i can find online the super joey has 2 tuners. 1. if i hooked it up with my H3, can i use the input button to swap between 2 live streams on the super joey like we do on the H3? 2. if so, does the super joey use the dvr to preserve the buffer on each swapped live streams? 3...

eastern arc here. when im on 61.5, transponders 1,2 & 5 have strength from 77-80%. however when im on 72 im getting 50-66% on various transponders. the lowest is my spotbeam for locals which fluctuates from 48-52. im guessing that spotbeam is normal because im on the fringe area of that...