Search results for query: *

  1. J

    Dish will not install a 1000.2 dish only repoint

    Again, thanks everyone for their input. I am getting good signal on the two dish setup. This became a matter of principle with Dish. Like I have said earlier, these guys never seem to get anything right. I tried to get the EHD working on a 222k over the weekend and was told it could not be...
  2. J

    Dish will not install a 1000.2 dish only repoint

    Ended up repointing the dish myself Thanks everyone. I can live with the two dish setup. Got good single on the repoint. It is just every time I have to deal with Dish I feel like I am getting screwed over. Thanks again.
  3. J

    Dish will not install a 1000.2 dish only repoint

    you were fine with two dishes when it was 61.5. so whats the big deal about getting it repointed? thanks for wanting to make everyone elses bill go up to cover extra parts that you dont need. To the poster who made the above thread: I pay enough already in fees 160.00 a month. So I...
  4. J

    Dish will not install a 1000.2 dish only repoint

    Ok, I have a dish 500 and another dish 500 pointed at 110 119 and 61.5. I called Dish to inquire about the new HD channels and they indicated I was entitled to a free migration to the western arc and a technician would come onsite free of charge. I asked what that meant and at the time I was...
  5. J

    I was asked to call "Receiver Auditing"

    Same treatment I had posted my experiences in several different posts on this same subject. I had the same experience as others in this post have had. I agree I have never been talked to like this before in my life. They cut off our service without even calling us. I spend $150.00 a month, to...
  6. J

    Is DISH taking a break on Auditing?

    Let dish do whatever they want to In the end it is Dish losing. If they feel it is so important to treat honest customers as criminals, then it is Dish losing in the long run. There is Directtv, cable, Bell, Starchoice, and OTA. In the future there will be many more choices. In the end it is...
  7. J

    Ok... Now they Have Me Pissed! (Dish Audit Police)

    I really don't care what dish does at this point They can turn me off, I really don't care. I wanted that in the notes to let them know not to try it again, if so, don't bother calling just turn me off, anyway it does not really matter, because now on my time I am going to turn them off and...
  8. J

    Ok... Now they Have Me Pissed! (Dish Audit Police)

    I have sent dish an email no response yet I talked to an account specialist last night and of course they were very kind. Basically they could not promise that this would not happen again. Also sent the email to ceo@echostar.com, no response yet. I asked them to put into my account notes not to...
  9. J

    Is DISH taking a break on Auditing?

    They did ask me not to put the phone down or talk to someone else I can tell you for a matter of a fact, the dish audit person did in fact warn me upfront not to put the phone down or talk to someone else or it would invalidate the test. I was under the impression he was recording the...
  10. J

    Ok... Now they Have Me Pissed! (Dish Audit Police)

    I have been with dish nearly 6 years I have been with dish nearly 6 years $150.00 a month, that did not seem to bother them one bit. The more I think about this the madder I get. So it does not matter how long you have been with them. They do not seem to care. Worst customer experience I have...
  11. J

    Is DISH taking a break on Auditing?

    I passed my test be these guys are a joke I spent 25 minutes passing my test today, they tell you upfront not to put the phone down or talk to anyone else or you will fail. I will under no circumstances take this crap again, in fact I am with dish just long enough to line up directtv.
  12. J

    Ok... Now they Have Me Pissed! (Dish Audit Police)

    Passed my audit big deal Well got home today called the audit team and went through the next 25 minutes being treated like a sub human. I was told upfront not to put down the phone or talk to anyone else, that would invalidate the test. I spent the next 25 minutes going from one receiver to...
  13. J

    Is DISH taking a break on Auditing?

    Your are right my blood does boil over I talked to three people over an hour. The first one said to cancel, he did not care, the second one would not do anything, the thrid one would not even send me over to retention, saying someone would have to call me back. As soon as I can I am going to...
  14. J

    Is DISH taking a break on Auditing?

    Audit Team is alive and kicking They shut us down today. Called while I am at work and they will not turn our service back on until I get home to do the audit. My wife and child are without TV that we pay $150.00 a month for. And yes they do treat you like a criminal. I like dishnetwork, but I...
  15. J

    Ok... Now they Have Me Pissed! (Dish Audit Police)

    Do not have a wired phone line That is correct I do not have a wired phone line, I use a cell phone for my primary phone line. I am not a criminal, pay my bill on time. I expcect to treated as such. All I am looking for is someone to talk to at dish that will treat me like a customer, and...
  16. J

    Ok... Now they Have Me Pissed! (Dish Audit Police)

    Dishnetwork audit treated like a criminal I get a call from my wife today at work saying our service had been cutoff. I proceed to call Dishnetwork and I am given another phone number to call. They insist before my service can be turned back on that I need to go to each receiver and give out...
  17. J

    * Note - Do Not Call For Mpeg4 UNTIL FEB 1ST*

    Called in this morning It seems the CSR's now know about the new packages, but they are not available until Feb 1. I did talk to a HD tech person and he was not aware of any upgrade plans for existing customers. I told him I wanted the VIP 622 upgrade for $299.00 and he said it was not...