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    DirecTV offers to customers who complain about dropped Viacom channels

    That's the story of my life, a day late and a dollar short.......but enough about me! I don't understand why a business does not take care of it's top tier customers, with what it costs to acquire a new customer and the freebies/incentives they offer. Any service provider is gonna have churn...
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    DirecTV Honors their Mistake: At least with me

    Glad it worked out for ya. You should probably xxxx out your acct number in the email though.
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    Texas Tax Surcharge

    I was billed on 6/14 (Direct) and no surcharge was on my bill, just sales tax as usual.
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    Dish to Direct questions

    I have an hr24 and if you press the "play" button while viewing a recorded program it shows how much time is left on the progress bar at the bottom of the screen.
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    DirecTV Grace Period in California?

    I don't know where this myth started that a consumer has a 3 day grace period on _____________ (fill in the blank with whatever company name you choose) contracts you sign up for, while there are consumer safeguards that vary somewhat from state to state, my understanding is the 3 day right to...
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    New Customer - Receiver Change Issue

    Punctuation, I don't need no stinkin' punctuation!:D (Thanks for the reminder to the punctuation-less poster; I can only imagine my grade school English teachers turning over in the grave from what they'd see today)
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    Former Dish Net / New Customers Read This

    I'm not sure why having to cancel ST is such a big deal, you've got a long time frame to cancel it before the next season starts and what's the difference between that and having to cancel any of the free premium promos you get when you sign up? (Of course you do hafta remember to cancel any...
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    10 year Directv customer almost cancels service

    I'm glad Direct contacted your BEFORE the Dish installation was done, offered you an acceptable deal and kept you as a customer. I figger they've made enough off you over 10 years that they recouped their original investment many time over and now you get a loyal customer rebate. Good for you...
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    Getting annoyed. Is it DirecTV's fault?

    I've noticed the skip not working only on commercials for local ads, the other thing that is more annoying is the sound level on these local ads is about 25% higher than the program that is playing. I noticed this happening several months ago.
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    Bill Problem, DirecTV rep tells me there was a "glitch" on everyones bills that were dated 12/26?, C

    Rlanham, IMO that's not right about their screw up and dinging you for the extra $86 on your cc autopay. Here's my take: OK Direct, I understand it's a mistake but you should either be able to: a) issue a credit to my card immediately (I don't care if "your system" isn't set up to do this...
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    Just signed up after 13 years with DISH - question about offer wording

    I think if you have Choice Xtra or Choice Ultimate you qualify for the free hd (I have Choice Xtra and get free hd)
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    Does your HR24 get slower as the internal HDD is more full?

    Uh, what's a "hand off god", not familiar with that terminology.
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    Does your HR24 get slower as the internal HDD is more full?

    Do you notice any improvement in the hr24 after a reboot? It's much more responsive, at least until the dvr starts getting full again.
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    Does your HR24 get slower as the internal HDD is more full?

    I've noticed my hr24-500 gets noticeably slower after around 60% full. A red button reset (front panel) helps, I do that about every two weeks. (I figure it's too many recorded soaps that slow it down, but I ain't gonna tell the wife that.....) I was also having a slow & sometimes...
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    "10 Things I hate about Directv"

    I don't guess we'll see "10 things I hate about Swanni's predictions"? I noticed on his site that he touts "over 10,000 subscribers to his daily emails", so that would average getting 1000 subscribers a year, for the 10 years he's been online, what's wrong with that picture.......
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    for those that have recently come from dish

    Jimbo & Iceberg: thanks for the tip on advancing/rewinding one frame at a time & how to get rid of the progress bar. Good news: after a month, wife has "accepted" the HR24 & Direct remote, she's gotten used to it. Bad news: now she won't use the Dish/Echostar 5.3 IR remote for the DishPal...
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    DIRECTV Exploit? $180 Costco cash + $100 Referal + $5 MORE. How do I get this back? Best option for

    I signed up online thru the Costco website (this was around 1/9/11), I got an email a couple of days after install (1/13) that the gift card would be shipped Fed Ex with a tracking #, the card was shipped a day or two after that. Costco does require an adult signature for the package when Fed...
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    $14 off per month 2nd 12 months if you have good credit

    Baytown is east of Houston so we get the ABC, NBC, Fox, CBS, PBS, MYTV & CW affiliated stations from Direct. We don't get the sub-channel stations (like This, Living Well (ABC), the local PBS subchannels, and the weather subchannels from NBC, ABC & CBS. I think we get Telemundo and some of the...
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    $14 off per month 2nd 12 months if you have good credit

    The $14 off in months 13-24 is not available in SoCal, to my understanding. I don't know about the other area's of the country. It was available in Texas when I signed up on 1/13/11. The promo's show up (when pricing/ordering) online before you finalize the order and put your ss# in. I'm...
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    thinking of switching q's ?

    I'm not a Costco member, signed up for Direct thru the Costco site, installed & activated service on 1-13, got the $180 gift card about a week later. Emailed Costco about using it at one of their stores, they said I could get a one day free membership at the cust service counter and there...
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    Chanel Guild Acsending / Decesending

    I'm a recent "switchee" to Direct, from Dish, it's more of a pain getting used to seeing 1.5 hours in the guide, instead of 3 hours at a time with Dish. However, the guide going out almost two weeks helps make up for it. I predict after another few weeks it will seem to be the norm because...