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Loyalty verbally threatened the ETF. Where was it mentioned earlier? The AG needs to know about their shady practices. Since I am both a Vet and a Sr Citizen, the Illinois AG will give my complaint priority. I am also contacting Consumer Reports as they are currently investigating issues like...

Agree and that is the route I am taking. It was retention that threatened the ETF but since the contract ~8 years ago did not specify exchanging defective equipment would incur a 2 year extension, I ignored her verbal threat as she was PO'd that I was quitting despite her attempts. I wonder if...

Does someone know what the main address for DirecTV is? It's required on the Illinois AG consumer complaint form. Thanks

I was on the phone for an hour and made no progress with the CSR in billing. I guess I need to write a letter to the BBB and the AG.

No upgrade. They replaced one Neanderthal HR24 with another identical one.

Yes. That is why they sent a followup "Final Notice" letter. I just wish I could talk to someone with DirecTV with an IQ above a piss ant. If I don't pay, I'll probably take a hit on my credit rating.

It doesn't make sense. Suppose you are in a new 2 year contract and your receiver craps out after 1 year. If its AT&T policy to start a new 2 year contract if you replace the receiver then you have 2 choices if you do not want to extend the contract. Quit and pay a 1 year ETF or continue to...

Back in Nov 2018 my HR24 quit working so I called DTV to get it replaced. A few days later, I got another HR24 and went through the lengthy activation drill. In Aug2019 the 2nd different HR24 shot craps and I called DTV and threatened to quit and got retention but I quit anyway. The retention...

I recently got a new UHD TV and when I check the display resolution on HD channels it always displays 480P which is not HD. Is the receiver defective; it's suppose to support up to 1080P? According to my bill, I get HD free for having auto pay.

I recently got a Sony XBR75X940E HDTV and was hoping to find the code for the DTV RX65RX remote. I just need the basic functions. No help on DTV site.

With the impending price increase, I am contemplating downgrading to TOTAL CHOICE LIMITED. Is there a Regional Sports fee associated with this package?

I get the chat window in Opera but cannot type in that window. Anyway, I managed to log into my account and the change was finally made. Reduced my MRC by 7 bucks. I do not use Chrome anymore due to embedded malware.

I previously found that "link" but could not get it to work in 3 different browsers.

I wanted to use Chat but could not find a link. I guess Chat is gone. Anyway called the 5000 number and talked to "M" (yeah that was here name) and could hardly understand her. She indicated I would have to subscribe to the Korean pkg to make the change and I told her I already had it. Asked...

It appears that you have one football team and a baseball team and STL has one hockey team and a baseball team. So If you are in the LA DMA with 2 football teams, 2 baseball teams, 2 basketball teams, 2 hockey teams, and a pro soccer team, then accordingly LA is charged over 4 times as much as...

I am in the St Louis DMA and pay $4.53/mo but STL has no basketball team nor a football team (RAMS went to northern Mexico). So how does DTV calculate the regional sports fee? All we have is a hockey team. What am I exactly getting for this fee?

Shortly after I made the post, I removed the lithium batteries and put in alkaline batteries and the problem was corrected. This is not the first time I have had an bizarre issue with lithium batteries in electronic devices and will only use them henceforth in cameras.

One of our HR24s is acting very strange. It keeps going to channel 9 and sometimes channel 99. The remote control becomes 99% non-responsive. The light on the receiver will blink when a key is pressed but there is no change to the video/audio. I have tried the red button reset and a power...

If you port your POTS phone number to Charter, your POTS account will automatically be terminated the day the port takes effect.

Yeah. They were down only for about twenty hours. I'm sure my bill will be adjusted.:rolleyes:

Since yesterday, MBC, MBCE, MBN, TAN, NGCK and Arirang have been down with a message indicating technical problems.

That is what I surmised; the installerhad put the HR24 in RF mode. What irks me is that I doubt this is an unusual problem and the DirecTV site was absolutely worthless in providing help. Also DirecTV wants $25 for a replacement remote ON A RENTED SYSTEM and I paid $8.50 on Amazon shipped...

My original RC65RX shot craps (quit working- -green light would not come on even with new batteries). I bought 2 new ones on Amazon and about all they do is light up the green light. I looked in the manual and on-line and no joy. I tried the Select/Mute 981 thingy, not sure what that's...

Taiwan, Vietnam, Korea, China, etc. packages.

I note that the long thread on general price increases does not mention international package increases. Is there a DTV link to those price increases if any??