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The unknown here is if Voom actually owns the equipment or if they lease it from Motorola. If they do lease it then they will only get credit from Motorola for returned units. If they own them, or if Motorola does not want them back, then it would seem sensible for Voom to abandon them.

Welcome aboard. While Voom may have losts subs in the early days, I believe that they are now at the point where new subs will quickly become fanatic loyalists. For me, going back to E* would be like going back to B&W television.

Sounds like there are twoo different types of diplexors being used depending on type of antenna. My voom installed antenna was never the amplified type to begin with. In my case, when I hooked up the preamp on the TV side and then used a meter at the antenna end, there was no power being...

Thanks. Yes, I tested with a voltmeter and found that diplexor will not pass power through to the antenna. I thus decided to tap into the BIG channelmaster 8 bay which until now was a dedicated run to another TV. I simply put a splitter on the dedicated line and then ran that to diplexor...

Hi All, After reading a few posts I am more confused than ever. Having used an OTA antenna in the past I know I can benefit from a mast mounted signal amplifier. The installed VOOM antenna is just a standard yagi without a preamp, running through the diplexor. The amp has two parts...

Hi All, It took a while for them to finally get here and complete the install but now it is complete. The installer showed up on time and had everything with him including the upgraded antenna. I would guess he was here about three hours total. I will have to say that he was very...

Hi All, Yes, it is true. I am now watching VOOM under clear blue skies. Installer showed up and got the job done. A few minor glitches in the process but nothing that could not be corrected. They did put up a pretty large antenna. I get many but not all of the OTA channels with it...

Hi All, The VOOM installer is actually here as I type. 3 boxes in place, he is now putting up the DISH, running wires, etc. I did have a question regarding antenna. I want him to use the VOOM provided antenna for two of the STBs which means they run through the diplexor. On the...

OK, tomorrow (Weds) we go for install attempt #4 or #5. The weather forecast is good, the roof is dry, the date has been confirmed. If it does not happen tomorrow I think I shall give up on the whole idea. For me the last straw happened today when I contacted Voom about getting the...

About half way between Reading, PA and Philadelphia, PA. And yes, based on the flyer it does appear the TCI is a D* and E* reseller. I should point out that the installer seemed knowledgable other than thinking DISH points to 65 degrees rather than the 72 degrees I see referenced...

An interesting note which I guess highlights some of the issues with VOOM installs. When I called VOOM many weeks ago they provided me with an install date about two weeks out. When I later followed up with the local installer (TCI) they said they could not do that date and we rescheduled...

Well, latest install date is NEXT Wednesday. Unfortunately whenever I have to reschedule they never have any date available until at least the following week. In any event, trees come down tomorrow so installer will then no longer need to get on the roof. He should be able to do what he...

Thanks for the good vibes but they were not quite strong enough. Installer did show but another reschedule. I am having some trees taken out this week so the good news is that that will make available a mounting location which he can do with just a ladder versus climbing on the roof. He...

UNBELIEVEABLE!!! 10 minutes ago it was clear skies. Installer just called to say he will be here within the hour. About 2 minutes ago the snow started falling at a pretty good clip. I suspect this will be another aborted attempt.

OK, wish me luck on install attempt #4 scheduled for today. No snow, no wind, etc. In about one hour from now I will be either a happy camper or a disenfranchised one.

My install has now been rescheduled again for the 14th. I sure hope I have good weather on that date as it seems that every time I reschedule it is two weeks out. Anyway, I know the dish points in a southern direction. Can someone provide the magnetic azimuth from zip code 19468. I want to...

Well, my second scheduled install date ALMOST worked out this morning. Installer showed up right on time and appeared very knowledgeable. He had all of the equipment with him and even brought along the upgraded antenna. Unfortunately I live in the snow belt and have a high roof. While it...

The company scheduled to do my install is still doing them as of today. I have not cancelled my appointment for 01 Feb although I am not going to cancel E* yet either!

Thanks for the phone number. Good thing I called. After being told by the automated system that the wait time was 1 minute and 20 seconds I listened to muzak for 30 minutes. The csr who answered did confirm the install and also provided the name and number of the installer (based in West...

Thanks for the info. I am certainly not looking to screw over the installer. It would certainly make sense if VOOM's SOP were to provide installers with both antennas so that they can first try the standard and then upgrade on the spot if needed. My issue is that it should not have to result...

Hi All, VOOM has scheduled me for this Friday. I did call to find out who the installer is and to get contact info. All the CSR could tell me was that it is "Telephone Cable Installs Inc.". She had no telephone or address. Hmm, this does not give me a warm, fuzzy feeling. If the...

Thing is that if I could have bought the boxes cheap on Ebay or elsewhere I would have done so. I then would have swapped out my E* boxes, adjusted the existing DISH and called VOOM to activate the boxes. VOOM would then have a new paying sub but would not have to lay out the cost for...

Thanks all. That info saved me some $$$. Given that VOOM needs to control costs, it seems pretty foolish of them not to reactivate all those boxes out there from ex-subscribers. Still, no point arguing since they are practically giving the hardware away.

Hi All, I have been considering taking up VOOM based on their latest offer of a 3 room install for a dollar. I also see that VOOM Set Top Boxes can be purchased very cheaply on eBay and elsewhere. Is there any advantage to buying the boxes versus leasing them? Will this save me any...