Ok, heres what you need to do. I cannot believe you have not gotten service yet. Call up, tell the person they cannot help you and you want to speak to a supervisor/manager on duty. Don't let them tell you that one is not on duty, thats BULL.
Be persistent. Demand to speak to the supervisor on duty. Once you have gotten the supervisor on the phone, tell them the following:
"Due to the lack of concern on the part of BHN to supply the needed cables to give me the service or services I want and need, I am going down to Sprint Wireless and getting their high speed data access. Their service is guaranteed to work right now. I have been patient for 5 months and I think I have waited long enough"
They do NOT want to hear this. They are NOW going to lose money. Watch how quickly a a crew shows up in your yard. As for needing the TELCO permission to run the feeder, again, BULL. Those techs fill out sheets when they extend feeders with all the pretty little codes that are stamped either into the pole or on a piece of metal nailed to the pole.
This is sad and embarrassing.