Steveni-
I'll pick just a few statements to discuss here....
1- "If their is 300k spanish customers who want a few more Spanish channels vs a few thousand die hard HD fans who want more HD, of course the Spanish channels come first. "
I understand that there are a lot of Spanish customers here in FL. Less percentage wise in my market of Tampa than your Orlando market, but none-the less, there are a lot. But, 99% of the Spanish population that actually makes good money and is middle class or higher (that would even get digital cable in the first place based on what they can afford) also speaks English, and anybody that speaks English would prefer the better content offered on English National channels not offered, such as the Discovery Channels other than Discovery Theater that are offered in HD. Let's face it, you can get by not speaking English in the US (even FL) but to succeed at the American dream you need to speak English. There really aren't too many successful business entrepreneurs in the US that can't speak English. Poor people aren't buying digital cable in great numbers are they? They shouldn't be if our tax dollars are feeding their kids in the public schools anyway, but that isn't relevant in this forum.
2- "Customers who shop by price, no company wants."
I of course agree with you on this. Nothing worse than somebody shopping around calling me just to see how much my price is as opposed to the "other guy" who only charges $XXX with no consideration for the quality of service warranting a higher price. But we'll always have that element of thrift in society. I am not one of those. I am willing to pay more for what I want, and feel that BHN should do more to offer us high end customers what we want, so we don't bail. I won't leave for Verizon based on cost, rather based on their offerings. Even if it costs me more, I'd leave. My number one concern is offerings and quality. Price falls secondary or thirdly. I can't be alone with this.
3- "Look at Americast. Hundreds of millions was invested into it and they closed shop and ran away."
Actually, Americast is still offered here in Pinellas County. They were sold and they are now called Knology. They are a thrifty shopper provider, as discussed above, catering to the cheapos. They offer even less than BHN and their cable modem Internet service sucks badly.
4" Look at Voom. hundreds of millions was invested in voom. They had a zillion Hd channels, and wheres voom now? They are left with nothing but a HD channel lineup"
I rather enjoy Voom as part of my Dish HD package. Especially Monsters HD. Some cable companies are beginning to offer some Voom Channels. Not BHN of course.