Ok well DISH called me from the corporate office after getting my email, this is what happened, 4 months ago or so I was having the blue screen crash on both my boxes someone through dbstalk.com contacted me and referred me to a DISH software engineer, who asked me via email = if I would mind swapping my two receivers so he could get them and test them, so I agreed. last month one of those replacements had failed on me, and I called tech support and they sent me a replacement, so it turns out DISH disabled all three on my account, but never marked them as received I still had the emails from the DISH software engineer and gave her that information, and I had the tracking number from the last one that went bad, which showed it was signed for and received by DISH, so she marked all 3 as received took them out of the computer and solved the problem.
One thing to note, was that there were no account notes about the first two receivers which is probably what led to this problem someone reviewed the account and said these 2 receivers disappeared and there is no account notes of any type of exchange. At first the corporate office said it was my fault for contacting an employee to set up the exchange and not going through the regular channels and my answer was you contacted me not the other way around and I produced the emails, and than that is what resolved everything.
David