I have had these slight pixelization and audio burp issues since early December. I know it isn't my house specifically as well. I also know that BHN is aware of the issue going on here.
It is truly pointless to schedule a time for them to come out to my house and check everything. The problem is not in my house. Others on this site like yourself are reporting the same problem around Tampa Bay. So how could it be in my house? It isn't. Sure it is their procedure to send somebody out and start from the bottom up before they check their equipment up the line, but it is annoying to schedule a window for them to come out when you know the problem is not in your house. I have reported the problem from my end and thus far declined having somebody out.
It is my opinion that they have some kinks to work out with the upgrades. For this reason I am holding off on waiting for them to come out and check my house for the problem. I watch a lot of Fox News and Fox Business, as well as Lightning games in both SD and HD when available. I have noticed this hiccup in all three of these places as well as other channels I view less frequently. I have been watching some of the new HD channels, particularly History HD, and have noticed it there as well.
Admittedly, out of force of habit, I am still watching many of the newly available HD channels on Dish, so I haven't watched enough yet to see the problems on all the new HD channels. I am getting rid of Dish as soon as I am done burning all my DVR stuff to DVD-Rs. I'll then add back my missing premiums (Starz and maybe TMC), the HD pack, Encore movie pack, etc... things I dropped when I got Dish. BHN will get more of my money again.
Question for you BHN guys-
any timetable on Starz HD, Starz On Demand, Cinemax HD, and any other HD premium multichannels?