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vegassatellite

Pub Member / Supporter

Last reply Jul 18, 2008 · posted in DISH Network Support Forum

Annual CineMax For $0.01/Yr Revisited

Just wanted to let everyone know that this promotion is still available.

If you enroll in credit card autopay AND paperless billing, you can get CineMax for $0.01 per year.

It's called "Annual CineMax For A Penny" promotion. If you get a CSR who doesn't know about, I've been informed by a CSR that an uninformed CSR would only need to look under the SERVICES tab and it should be the second one down. Those are her words, I've never seen a DISH CSR screen.

I helped set up two of my new connect customers with it today.

Subscribers who get DISH through the phone company aren't eligible.

Promotion expires 01/31/2010.

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toddna

Jun 27, 2008

Even though I am billed through my phone company I thought I'd give this a shot. I called my phone company, they transferred me to a dish CSR and Cinemax was up and running a few minutes later. I'll stay tuned to see if the billing comes our correctly...

RandallA

Jun 27, 2008

Whoa! No wonder people here hate Dish Network's customer service. I just called to see if I could get the Cinemax deal. I'm an AT&T customer so I called the AT&T number but got transfered to Dish Network Customer Service for changes in programming.

I asked about the deal and the first CSR said sure, we'll just need to put you on autopay and I will need a credit card number. I had to hang up because I didn't have my credit card handy.

Called back and this is where all went down hill, the CSR I got sounded like she just woke up and didn't want to be there.

I asked about the deal and she told me that it was only for new AT&T customers and that I couldn't add it so I told her that I had just called and was told that I could.

She then said that there was no way that I had called earlier because she could see if I've made calls to Dish Network even if they didn't enter any info in my account.

I got upset and asked her if she was calling me a liar, she then said: "No sir, I'm not calling you a liar" So I said, no but you're implying that I'm liar since you're saying that I haven't called. She then said with an attitude: "Is there anything else that I can help you with?"

I just told her no and before I could say have a nice day, she hung up.

Very professional way of treating your customers Dish Network, no wonder people complain so much about your CSRs. I'm glad I'm with AT&T since I've always been treated with respect and professionalism by their CSRs even if I'm wrong.

toddna

Jun 27, 2008

Randall, I'd rather not say which telephone company because I happen to be an employee. But we do not get any special treatment, as a matter of fact, we are required by the FCC to go through the same procedures as any other customer. But I will tell you it's not AT&T. You probably have never heard of us anyway.

jpdubose

Jun 27, 2008

toddna said:
Even though I am billed through my phone company I thought I'd give this a shot. I called my phone company, they transferred me to a dish CSR and Cinemax was up and running a few minutes later. I'll stay tuned to see if the billing comes our correctly...

Really? I'll have to call CenturyTel and see what happens. I've tried once or twice in the past with no luck.

toddna

Jul 18, 2008

Cinemax Deal Didn't Work

toddna said:
Even though I am billed through my phone company I thought I'd give this a shot. I called my phone company, they transferred me to a dish CSR and Cinemax was up and running a few minutes later. I'll stay tuned to see if the billing comes our correctly...

I received my bill today and I did get charged for Cinemax. I called my phone company and was transferred to DISH. They told me I wasn't eligible for the deal because I was an existing customer. I told them to remove Cinemax and asked for a credit for what I had already been billed. She told me they couldn't do that because their records show that I was told I didn't qualify for the deal but chose to add Cinemax anyway. I told her that was simply untrue and again asked for a credit. After being put on hold three times, eventually they agreed to the credit, but I'm sure she didn't believe me. The sad part about it all, is that I was not surprised by any of this and part of me actually expected it.

RandallA

Jul 18, 2008

toddna said:
I received my bill today and I did get charged for Cinemax. I called my phone company and was transferred to DISH. They told me I wasn't eligible for the deal because I was an existing customer. I told them to remove Cinemax and asked for a credit for what I had already been billed. She told me they couldn't do that because their records show that I was told I didn't qualify for the deal but chose to add Cinemax anyway. I told her that was simply untrue and again asked for a credit. After being put on hold three times, eventually they agreed to the credit, but I'm sure she didn't believe me. The sad part about it all, is that I was not surprised by any of this and part of me actually expected it.

I called AT&T yesterday for something else and asked again for the Cinemax for $0.01 promotion. He said that the promotion was only for Dish Network customers and AT&T customers were not eligilble for the promotion. He also said, it was for new customers only.

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Scott Greczkowski

Staff member HERE TO HELP YOU! Cutting Edge

Last reply 47 minutes ago · posted in The Chit Chat Club

Song Name Game Part 3!

Sometimes a thread gets so many posts in it that is can cause issues for the server so that why today we introduce The Song Name Game Part 3!

So let the game continue!

The last song was added by Bobby who posted...

One Meat Ball - Andrews Sisters

CONTINUE ON AND HAVE FUN! WELCOME HOME TO SATELLITEGUYS.US!

Here are the original rules for the game as posted by WebbyDude back in 2006. http://www.satelliteguys.us/threads/68645-Song-Name-Game

Just name a song title and the band who performed it. The next person does the same thing, but needs to list a song title or band name which includes a word from the previous entry. Pick songs from any genre.

Example:

Long Live Rock and Roll -- Rainbow

Rainbow in the Dark -- Dio

Another example:

Ride the Lightning -- Metallica

Lightning Strikes -- Ozzy Osbourne

Get it?

An additional note: we all know that song titles, sometimes, use profane words. Because this is a family friendly website it is advised that you clean up that title up a bit. This is accomplished by using something like sh!t instead of the real word. Thanks....

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dishstaller

Today at 10:32 AM

I Wanna Talk About Me - Toby Keith

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Bobby

Today at 10:51 AM

98.6 - Keith

harshness

Today at 11:25 AM

I'm Easy - Keith Carridine

Reactions: RaiderPower

gms49ers

Today at 11:41 AM

It's Easy - Boston

RaiderPower

47 minutes ago

Take It Easy On Me - Little River Band

Reactions: dishstaller

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reubenray

Last reply Today at 10:36 AM · posted in Computers and Gadgets

Laptop Shutting Off When On Battery?

Lately my eight year old Dell laptop has been shutting off even when I have a full battery. I have had to keep it plugged up all the time to keep this from happening. Any idea what is causing this? I replaced the battery about three years ago.

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arlo

Today at 10:09 AM

A recalibration might be needed. Even if it shows full, the individual cells may have become unbalaced. And the BMS chip in the battery reports false information to the pc.
Try this. Start it up in the bios/uefi and leave it there until the battery dies and it shuts off.
It might just keep running longer than in Windows. Or run for a short while and shut off.
If it's the first case. Probably just needs a balancing. If the latter, the pack might just be dead.
Not throwing stones but perhaps just a cheaply constructed battery with substandard cells. Could be.

Patience. Keep restarting it in bios/uefi until it won't fire up anymore.
Then plug the charger in and let it complete a full charge. And see what happens. If it's better.
Do the same thing one more time. Run it until it dies dead-dead. Then just let it charge, pc shut off.
When charged, it might be better. It might not be.

There are bench jigs that read the actual BMS and override it to let a tech manually monitor and charge the separate packs. They can also reset any "time bombs" in it that cause an otherwise good pack to show bad.
Maybe Santa will be good to me some year.

You might just need a new battery. Maybe the PC power management chip is going. A Dell common thing.
Leaving a laptop plugged in with a full battery is known to reduce the life. Asus for one recommends that you don't leave the charger plugged in all of the time even when shut down. And setting Windows to charge the battery to 85% instead of 100% increases life.
That's all I got.

dishstaller

Today at 10:36 AM

arlo said:
That's all I got.

That was quite enough....I definitely learned something from your post. Thanks

TRG

Pub Member / Supporter

Last reply Today at 10:27 AM · posted in Computers and Gadgets

Starlink Router question

I set up a music server for my brother a few years ago. It's basically a small headless computer but it needs to have a DHCP IP address reserved for it in the router settings. This was easy to do in his DSL router. He's switching to Starlink now and I was wondering if these setting are easily accessible in the Starlink router. I'm pretty sure he will be getting the latest V5 router.

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b4pjoe

Saturday at 2:12 PM

TRG said:
I set up a music server for my brother a few years ago. It's basically a small headless computer but it needs to have a DHCP IP address reserved for it in the router settings. This was easy to do in his DSL router. He's switching to Starlink now and I was wondering if these setting are easily accessible in the Starlink router. I'm pretty sure he will be getting the latest V5 router.

If you can't get into the router to reserve an IP address just don't use DHCP on the device that needs connected and assign it to a specific IP address in the network settings.

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HipKat

Saturday at 11:07 PM

TRG said:
I set up a music server for my brother a few years ago. It's basically a small headless computer but it needs to have a DHCP IP address reserved for it in the router settings. This was easy to do in his DSL router. He's switching to Starlink now and I was wondering if these setting are easily accessible in the Starlink router. I'm pretty sure he will be getting the latest V5 router.

They are not. Your best bet is to set up a third-party router, attached to the Starlink for your server, that you can get into, like a Linksys, etc

Reactions: Foxbat

Foxbat

Sunday at 12:44 AM

TRG said:
…it needs to have a DHCP IP address reserved for it in the router settings. This was easy to do in his DSL router. He's switching to Starlink now and I was wondering if these setting are easily accessible in the Starlink router. I'm pretty sure he will be getting the latest V5 router.

The Starlink V5 Install Kit I just got comes with the Mini Router. It is pretty limited in what it can do. For example, it can provide only one IP subnet at a time, no Guest Network, but it does support the pass-thru to a third-party Router. You can also split the Wi-Fi into separate 5 GHz & 2.4 GHz SSIDs to help some IoT devices that don't support 5 GHz bands to work.

The larger Starlink Router that still comes with the V4 Kit does support a Guest Network with separate IPv4 Subnet, but it's $120 from Starlink. And it still won't do DHCP Reservations.

harshness

Sunday at 11:46 AM

If you can restrict the DHCP address space to assign addresses to one end of the subnet (i.e. x.x.x.50+), you can manually assign the IP address on pretty much any operating system. This is a default behavior on several popular routers. As the Router Mini only supports 235 devices, I expect that's already done.

Another option is to use a router that supports PoE to power the antenna. This article discusses that option (under PoE Power heading):

Starlink V5 Is Here: What RVers Need to Know

Overview of the new Starlink V5 model along with comparison to the previous V4 model along with a recommended setup for mobile internet users.

mobilemusthave.com

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Foxbat

Today at 10:27 AM

Now that I've had the v5 kit with the Mini Router, it's not as bad as I first thought. Yes, no DHCP reservations, but you can set up multiple SSIDs that have separate IPv4 subnets, and like the big brother, you can select from 192.168.x.0/24 or 10.x.0.0/16 (where "x" is 1-4).

You can also split a subnet and have different SSIDs for the 5 GHz and 2.4 GHz channels to handle some IoT devices. I haven't discovered what subnet the 2nd NIC on the router assigns, I'm guessing it's the first subnet.

dishstaller

Pub Member / Supporter Lifetime Supporter

Last reply Today at 10:27 AM · posted in The Chit Chat Club

I think we could all use a laugh - Rodney Dangerfield on Carson

Good...simple humor. Enjoy

View: https://www.youtube.com/watch?v=E92AtfTLge4

View: https://www.youtube.com/watch?v=HJy0WnejlF4

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Jimbo

Today at 12:37 AM

Not Rodney, but a laugh ...

View: https://www.youtube.com/shorts/WHEcmortfK0?feature=share

dishstaller

Today at 10:27 AM

Sorry for posting the wrong link. Just corrected it.

dishstaller

Pub Member / Supporter Lifetime Supporter

Last reply Today at 10:17 AM · posted in The Chit Chat Club

At least 64 dead in Spanish passenger train collision

Terrible tragedy. You would think that they would have safe guards in place that would prevent something like this from happening. I guess if you are going to ride in a passenger train it might be best to get a car near the rear.

At Least 64 Dead After Two High-Speed Trains Collide In Spain | ZeroHedge

ZeroHedge - On a long enough timeline, the survival rate for everyone drops to zero

www.zerohedge.com

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Jimbo

Yesterday at 11:24 AM

dishstaller said:
Terrible tragedy. You would think that they would have safe guards in place that would prevent something like this from happening. I guess if you are going to ride in a passenger train it might be best to get a car near the rear.

At Least 64 Dead After Two High-Speed Trains Collide In Spain | ZeroHedge

ZeroHedge - On a long enough timeline, the survival rate for everyone drops to zero

www.zerohedge.com

They will have to look at the switching sections to determine WHY 2 trains were on the same track ... at the same time.

dishstaller

Today at 10:17 AM

Thought this article might be of interest to some of you who might travel via train.

The safest seat to sit on in a train

Safety experts have shared top tips on train safety after a fatal railway crash in Spain killed 69 people, including where the safest place is in an emergency.

www.dailymail.com