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Wow, I've never, ever had anything like this happen!
I got a call from DirecTV today. I've been a customer for about a month and I assumed it was a courtesy call.
I called the number they gave me on the way home, and after waiting on hold the operator launched into this speech about how I'd need to make a "cash" payment to reactivate service. I didn't even know my service was off because I've been at work all day and it was fine the night before...
Finally, they explain that the service was turned off because I issued a chargeback... I did no such thing! I asked her if I could verify that they have the right number, and she kept insisting that it wasn't that they had the wrong number and that it was because I disputed the charges.
I told her I didn't like being called a liar and asked to speak to a manager.
After another 15 minutes of holding, a rep who was a *bit* calmer explained that the credit card issuer was reporting that I had reported the charge as unauthorized. Again, I've done no such thing. While all of this was going on my girlfriend looked through all of our online accounts and confirmed that we had no charges for DirecTV...
The rep asked me to read the last 4 digits of my card number. I gave her every # I had and none of them matched up to the number she had on file. I explained that clearly they had the wrong number and I offered to give her a new one.
She refused. She said since the charges were disputed my only option was to locate a Western Union office and submit a money gram. I have NO other option whatsoever, I HAVE to pay by Western Union or no service re-activation. It sounded like even after that I'd have to start paying by check!!!
I'm literally FLOORED. I've **never** had this happen. I asked to speak to the next person up, and she said I'd have to wait 24-48 hours for a callback. I offered to get my credit card company on the line with us, but she refused saying "it's not a problem with your credit card company" - which is odd because 5 minutes before she said the chargeback was from my credit card company.
This is absolutely ridiculous. I feel like they're treating me like a criminal. I can't believe there is nothing I can do to re-activate my service other than go on a hunt for a Western Union office and pay what I'm sure are ridiculous fees.
Has anyone else had anything like this happen, and if so, how did you handle it? Right now I can't do anything until I hear back from a manager "within 24 hours"...
This is just unbelievable.... I'm not a deadbeat and they sure seem to think I am.
I got a call from DirecTV today. I've been a customer for about a month and I assumed it was a courtesy call.
I called the number they gave me on the way home, and after waiting on hold the operator launched into this speech about how I'd need to make a "cash" payment to reactivate service. I didn't even know my service was off because I've been at work all day and it was fine the night before...
Finally, they explain that the service was turned off because I issued a chargeback... I did no such thing! I asked her if I could verify that they have the right number, and she kept insisting that it wasn't that they had the wrong number and that it was because I disputed the charges.
I told her I didn't like being called a liar and asked to speak to a manager.
After another 15 minutes of holding, a rep who was a *bit* calmer explained that the credit card issuer was reporting that I had reported the charge as unauthorized. Again, I've done no such thing. While all of this was going on my girlfriend looked through all of our online accounts and confirmed that we had no charges for DirecTV...
The rep asked me to read the last 4 digits of my card number. I gave her every # I had and none of them matched up to the number she had on file. I explained that clearly they had the wrong number and I offered to give her a new one.
She refused. She said since the charges were disputed my only option was to locate a Western Union office and submit a money gram. I have NO other option whatsoever, I HAVE to pay by Western Union or no service re-activation. It sounded like even after that I'd have to start paying by check!!!
I'm literally FLOORED. I've **never** had this happen. I asked to speak to the next person up, and she said I'd have to wait 24-48 hours for a callback. I offered to get my credit card company on the line with us, but she refused saying "it's not a problem with your credit card company" - which is odd because 5 minutes before she said the chargeback was from my credit card company.
This is absolutely ridiculous. I feel like they're treating me like a criminal. I can't believe there is nothing I can do to re-activate my service other than go on a hunt for a Western Union office and pay what I'm sure are ridiculous fees.
Has anyone else had anything like this happen, and if so, how did you handle it? Right now I can't do anything until I hear back from a manager "within 24 hours"...
This is just unbelievable.... I'm not a deadbeat and they sure seem to think I am.
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11005 views
Well, I think I've exhausted my options here. I'm not overwhelmed with joy or anything, but I think I'm about as satisfied as I'm going to be.
First, I received a new statement that shows the "overage" I paid was actually my next month's service. So, the only overage I had to pay (other than hours of time) was the $6.50 for the "moneygram".
I received a call back from someone in the Office of the President. I received an "I apologize" and a "Since you are already receiving the AAA promo and other discounts, our system will not allow me to add any further credits to your account. He also mentioned that even though he worked in the President's office, it really didn't give him much power over a CSR.
I pressed that I should at the very least get the $6.50 I paid for the moneygram back. He said he was able to use a "back way" in the system to apply this credit. He also took the "bad" credit card off of my account, and says there are currently no payment restrictions on there.
I explained that I still have a sour taste in my mouth from the whole ordeal. Hopefully throughout the rest of my time with D* they will make it up to me with better service.
I've spent too much time to go much deeper that I already have -- time better spent enjoying the weather, watching some HD, and worrying about more important things.
Thank you all again for your advise, your PMs, and your understanding.
First, I received a new statement that shows the "overage" I paid was actually my next month's service. So, the only overage I had to pay (other than hours of time) was the $6.50 for the "moneygram".
I received a call back from someone in the Office of the President. I received an "I apologize" and a "Since you are already receiving the AAA promo and other discounts, our system will not allow me to add any further credits to your account. He also mentioned that even though he worked in the President's office, it really didn't give him much power over a CSR.
I pressed that I should at the very least get the $6.50 I paid for the moneygram back. He said he was able to use a "back way" in the system to apply this credit. He also took the "bad" credit card off of my account, and says there are currently no payment restrictions on there.
I explained that I still have a sour taste in my mouth from the whole ordeal. Hopefully throughout the rest of my time with D* they will make it up to me with better service.
I've spent too much time to go much deeper that I already have -- time better spent enjoying the weather, watching some HD, and worrying about more important things.
Thank you all again for your advise, your PMs, and your understanding.
Well, I think I've exhausted my options here. I'm not overwhelmed with joy or anything, but I think I'm about as satisfied as I'm going to be.
First, I received a new statement that shows the "overage" I paid was actually my next month's service. So, the only overage I had to pay (other than hours of time) was the $6.50 for the "moneygram".
I received a call back from someone in the Office of the President. I received an "I apologize" and a "Since you are already receiving the AAA promo and other discounts, our system will not allow me to add any further credits to your account. He also mentioned that even though he worked in the President's office, it really didn't give him much power over a CSR.
I pressed that I should at the very least get the $6.50 I paid for the moneygram back. He said he was able to use a "back way" in the system to apply this credit. He also took the "bad" credit card off of my account, and says there are currently no payment restrictions on there.
I explained that I still have a sour taste in my mouth from the whole ordeal. Hopefully throughout the rest of my time with D* they will make it up to me with better service.
I've spent too much time to go much deeper that I already have -- time better spent enjoying the weather, watching some HD, and worrying about more important things.
Thank you all again for your advise, your PMs, and your understanding.
You have obviously taken the high road here. Not all of us would have. Good for you!
Lifetime Supporter
I know HipKat said that they were working on conversions but we got the official news yesterday right from Dish that starting next month all DMA's will be on the western arc, and all customers will be assigned to that. That's gonna mean a lot of customers around here aren't gonna get Dish unless there are exceptions. Too many mountains and trees.
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4736 views
Staff member
HERE TO HELP YOU!
Cutting Edge
Sometimes a thread gets so many posts in it that is can cause issues for the server so that why today we introduce The Song Name Game Part 3!
So let the game continue!
The last song was added by Bobby who posted...
One Meat Ball - Andrews Sisters
CONTINUE ON AND HAVE FUN! WELCOME HOME TO SATELLITEGUYS.US!
Here are the original rules for the game as posted by WebbyDude back in 2006. http://www.satelliteguys.us/threads/68645-Song-Name-Game
Just name a song title and the band who performed it. The next person does the same thing, but needs to list a song title or band name which includes a word from the previous entry. Pick songs from any genre.
Example:
Long Live Rock and Roll -- Rainbow
Rainbow in the Dark -- Dio
Another example:
Ride the Lightning -- Metallica
Lightning Strikes -- Ozzy Osbourne
Get it?
An additional note: we all know that song titles, sometimes, use profane words. Because this is a family friendly website it is advised that you clean up that title up a bit. This is accomplished by using something like sh!t instead of the real word. Thanks....
So let the game continue!
The last song was added by Bobby who posted...
One Meat Ball - Andrews Sisters
CONTINUE ON AND HAVE FUN! WELCOME HOME TO SATELLITEGUYS.US!
Here are the original rules for the game as posted by WebbyDude back in 2006. http://www.satelliteguys.us/threads/68645-Song-Name-Game
Just name a song title and the band who performed it. The next person does the same thing, but needs to list a song title or band name which includes a word from the previous entry. Pick songs from any genre.
Example:
Long Live Rock and Roll -- Rainbow
Rainbow in the Dark -- Dio
Another example:
Ride the Lightning -- Metallica
Lightning Strikes -- Ozzy Osbourne
Get it?
An additional note: we all know that song titles, sometimes, use profane words. Because this is a family friendly website it is advised that you clean up that title up a bit. This is accomplished by using something like sh!t instead of the real word. Thanks....
68623 Replies
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2678422 views
Pub Member / Supporter
Lifetime Supporter
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12 views
Pub Member / Supporter
Lifetime Supporter
This video was put up shortly after I was able to take my family out to Yosemite in 2011. No AI.
View: https://www.youtube.com/watch?v=N6-2fVsFV8E
View: https://www.youtube.com/watch?v=N6-2fVsFV8E
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7 views
Pub Member / Supporter
Lifetime Supporter
Love this guy's channel. Looks like Walmart has thrown in the towel when it comes to conventional car batteries.
I bought a new AGM battery from Walmart about a year ago, it is already needing replacing. I thought about just buying a regular battery but from what I've read, that might not be a smart move. Might check my Forscan program and see if I can change the battery type from AGM.
View: https://www.youtube.com/watch?v=awe7kY5nvdU
I bought a new AGM battery from Walmart about a year ago, it is already needing replacing. I thought about just buying a regular battery but from what I've read, that might not be a smart move. Might check my Forscan program and see if I can change the battery type from AGM.
View: https://www.youtube.com/watch?v=awe7kY5nvdU
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195 views
Supporting Founder
Really excited for this season with Kentucky having a new coach and some really exciting recruits. Probably won't last long, but here's hoping this season is great.
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2373 views
AI Overview
The 2025–26 College Football Playoff concluded with the Indiana Hoosiers winning the national championship by defeating the Miami Hurricanes 27–21. [1, 2, 3]
Playoff Results Summary
The 12-team playoff bracket featured the following key results across each round: [1]
The 2025–26 College Football Playoff concluded with the Indiana Hoosiers winning the national championship by defeating the Miami Hurricanes 27–21. [1, 2, 3]
Playoff Results Summary
The 12-team playoff bracket featured the following key results across each round: [1]
- First Round: Alabama defeated Oklahoma (34–24), Miami (Fla.) beat Texas A&M (10–3), Ole Miss topped Tulane (41–10), and Oregon defeated James Madison (51–34) at higher-seeded campus sites.
- Quarterfinals: Miami (Fla.) upset Ohio State (24–14), Oregon shut out Texas Tech (23–0), top-ranked Indiana rolled past Alabama (38–3), and Ole Miss edged Georgia (39–34) across the New Year's Six bowls.
- Semifinals: Miami (Fla.) advanced past Ole Miss (31–27) in the Peach Bowl, while Indiana dominant-defeated Oregon (56–22) in the Fiesta Bowl.
Once the 24 gets here, there won't be anymore Conference Championships .... or so they say.
Oh what the hell, we really don't need Conferences anymore either ...
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23 views
Pub Member / Supporter
Walter Koenig, Chekov on Original ‘Star Trek,’ Dies at 90
Walter Koenig, who memorably played Chekov in the original "Star Trek" series and seven "Star Trek" feature films, died Sunday in Los Angeles.
variety.com
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62 views
Rest In Peace 
TWiT Tech Podcast Network
Time for another AWESOME video from the TWIT Network!
View: https://www.youtube.com/shorts/SqPMCS9OOSY
Direct YouTube Link - Preorders Open for the Brax Wink De-Googled Phone #shorts
TWIT's Website
TWIT Live Feed
View: https://www.youtube.com/shorts/SqPMCS9OOSY
Direct YouTube Link - Preorders Open for the Brax Wink De-Googled Phone #shorts
TWIT's Website
TWIT Live Feed
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21 views
Supporting Founder
Lifetime Supporter
This is a thread that will keep you apprised of 4K events that will be showing on Dish channel 540. Keep looking here for information.
As of today, 9-27-17, there are no scheduled events posted for the next 2 weeks. That is subject to change on a daily basis.
As of today, 9-27-17, there are no scheduled events posted for the next 2 weeks. That is subject to change on a daily basis.
768 Replies
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167922 views