[VOOM] Re: New
I am disappointed at both Voom and Dish for not able to release a=20
bug-free product and resolve design issues expediently. Earlier this=20
year, Voom receivers will lock up whenever it receives a not-so-
perfect signal. Later updates eliminated the problem however it took=20
many months to do so. Dish is no better. They introduced the 811 HD=20
receiver with 15 serious problems last December. I gave up after 45=20
days.=20
Voom equipment problems are reported at a much higher frequency than=20
Dish because there is only one Voom configuration while there are=20
many for Dish. The Dish 811 problems were seldom reported because=20
only a tiny percentage of Dish customers have the HD receiver.
Customer service wise, Voom is taking a very long time to mature. I=20
wouldn't get into the details. Hope you are lucky enough to not=20
needing billing or subscription services.
There are two bright spots with Voom that overrides all. Voom cares=20
about their customers. Earlier this year, many customers were given=20
a large cash rebate to reduce the cost of their equipment purchase.=20
Voom is always generous in offering in-home service to resolve=20
problems. Voom's quality and quantity of programming is second to=20
none. If you are interested in the best picture for your HDTV, there=20
really is no other choice. We are stuck with Voom =96 warts and
all.=20
--- In
VOOM@yahoogroups.com, "lewismipolnet" <lewismipolnet@y...>=20
wrote:
> Just doing the research on VOOM. Never had a dish before. Read a=20
lot=20
> of negatives on CNet. Read even more negatives since joining this=20
> group. Are you all pioneers hanging in there until the technology=20
> and the service gets better? Obviously DISH network seems to have=20
> their act together in both realms, albeit without nearly as many=20
HD=20
> shows yet available. Also, since I live in an area where it rains=20
> nine months out of the year, am I just asking for aggravation=20
trying=20
> to get a decent signal. Thanks for any comments/advice.
------------------------ Yahoo! Groups Sponsor --------------------~-->=20
Make a clean sweep of pop-up ads. Yahoo! Companion Toolbar.
Now with Pop-Up Blocker. Get it for free!
http://us.click.yahoo.com/L5YrjA/eSIIAA/yQLSAA/EyMolB/TM
--------------------------------------------------------------------~->=20
=20
Yahoo! Groups Links
<*> To visit your group on the web, go to:
http://groups.yahoo.com/group/VOOM/
<*> To unsubscribe from this group, send an email to:
VOOM-unsubscribe@yahoogroups.com
<*> Your use of Yahoo! Groups is subject to:
http://docs.yahoo.com/info/terms/
=20