Identical HR-21 lockup problems
Hey guys, a little late to the discussion, but I can confirm almost every detail of kidpsyco's lockup scenario. I am having the same, identical problems on my HR21.
(1) Unexplained H21 lockups every 24 hours.
(2) Sluggish response to the remote control, gradually slowing down.
(3) Weird "looking for Satellite" messages on one of the two tuners.
I am on my third HR-21 in a 5 month time frame. Essentially the HR21 locks up every 24-48 hours, and they only way to recover is to hit the red reset button. The following describes my HR21 behavior to the exact letter:
After about 40 hours or so it will start slowing down, it will take 5 seconds for the guide to come up. In another hour or so, it will take 10 seconds for the guide to come up. The next morning it will not turn on. If I leave it on, it will not turn off. Eventually it will become completely unresponsive, none of the buttons will work and it will not have any sound or video. Then I hit the reset button and it is good for another 48 hours.
Before I found this forum, it never occurred to me it could be the ethernet connection to my home network.
I had a DTV tech come last week to examine my complete install. He made some minor adjustments to the dish, swapped one of the LNBs, and replaced some coax couplers. The signal strength at the HR21 is 88 and above for all transponders on both tuners. He checked the inline BBC and measured the signal strength coming from both coax cables w/o the HR21 hooked up - everything got a clean bill of health.
He was optimisic that the adjustments to the dish might solve the problem. 24-hours after he left HR21 #2 locked up again. DTV sent me HR21 #3 two-days ago and it is locking up too.
I am going to try running the HR21 this weekend w/o the network cable attached and see what happens.