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A
Last reply · posted in DIRECTV General Forum
Hey all,

Last couple weeks been having a couple problems with my HR20-700. Been working fine for over a year now, but two weeks ago had problem with a couple different recording at different times on different days and different channels.

They would pop up with a grey screen and ask if I wanted to keep or delete after hitting the play button. Like there was nothing saved. Also noticed that on signal strength meters that Tuner 1 was getting 0 on all satellites, while tuner 2 was getting 95+. The reciever was tuning all channels fine and never got any errors and still changes channels with no signal errors.

So I reboot the box and tuner 1 is reporting 95+ signals on satellites, but the recordings are gone. I call DTV and ask them if my box is failing or what it could be. Box was working fine now. The person on the phone was extremely unhelpful and after over an hour I had to tell them I would just call back at a later time.


Fast forward to today, I check the signal strength screen and tuner 1 was reporting 0 again. I did not have any DVR events last night so not sure if it would have effected it. I did a complete reset from the menu which wiped all the settings and then I swapped the two inputs on the back of my reciever. I will try to monitor next time and see if it happens on tuner 2 now.

Anyone else have this problem before? Do they still send out HR20's? Anyone konw how much will DTV charge to swap the boxes out if anything at all?

Thanks!

-Aaron
4 Replies · 1856 views
bateau980
I have had a similar problem before and it ended up being the LNB assembly (multiswitch) on the dish. If you have an open port on your multiswitch try swapping the affected cable. If the dish is in a position that you can't reach, try moving a single tuner box (if you have one) onto the cable in question and see how it works.
A
Here is an update on my issue:

I had my tuner 1 goto all 0's again, and missed some recording tonight. This was after I switched the tuner 1 coax and bbc to tuner 2 alittle while ago.

I tried switching them again after, and still get all 0's only on tuner 1. So I am almost sure that it is the tuner 1 that is going out.

I had to go back and forth for almost an hour with the guy that the receiver was bad and that it was not a software or cabling issue. He finally agreed to send out a new receiver. Charging me $21 for the shipping, what a deal :rolleyes:

Then talked for 30 minutes trying to make sure that he sends out an hr20, or if not that he sends a off air tuner with a hr21 or hr22.

He kept telling me that the "system" could not tell him which receiver it would send out, and that it "should" be the same receiver. Told me only way was to call after receiving the new box if it isn't a hr-20, and order and off air tuner. I was very upset that I had already paid over $200 for the ability to lease the damn thing a year ago, and now when thier box fails they will not guarantee to send out a receiver that is not stripped of certain features that I need.

Well hope all goes well and the new box does not give me any more problems, will try to keep this updated in case anyone else has same issues as me.





-Aaron
D
Well get this - my first HR20 started having problems of 0 readings on tuner 2 on some of the x-ponders on the 101 bird a couple months ago. Of course I swaped cables & it stayed the same. Since I got so much stuff on the hard drive, I really wasn't wanting to exchange it just yet.
Well now since we got that update last night, it is no longer doing this & appears to be working properly - go figure!
A
quick update, they shipped me out a hr21 today. got it hooked up and called them. Told them I needed the tuner also so they ordered it, and said after little bit of talking that they would give me a credit for the difference, since I paid the lease fee for the features when I signed up for the other receiver.

Hope this fixes the problem, thanks for the input.

-Aaron
Scott Greczkowski
Staff member HERE TO HELP YOU! Cutting Edge
Last reply · posted in The Chit Chat Club
Sometimes a thread gets so many posts in it that is can cause issues for the server so that why today we introduce The Song Name Game Part 3!

So let the game continue!

The last song was added by Bobby who posted...

One Meat Ball - Andrews Sisters

CONTINUE ON AND HAVE FUN! WELCOME HOME TO SATELLITEGUYS.US!

Here are the original rules for the game as posted by WebbyDude back in 2006. http://www.satelliteguys.us/threads/68645-Song-Name-Game

Just name a song title and the band who performed it. The next person does the same thing, but needs to list a song title or band name which includes a word from the previous entry. Pick songs from any genre.

Example:

Long Live Rock and Roll -- Rainbow

Rainbow in the Dark -- Dio

Another example:

Ride the Lightning -- Metallica

Lightning Strikes -- Ozzy Osbourne


Get it?


An additional note: we all know that song titles, sometimes, use profane words. Because this is a family friendly website it is advised that you clean up that title up a bit. This is accomplished by using something like sh!t instead of the real word. Thanks....
68658 Replies · 2680198 views
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dishstaller
I Wanna Talk About Me - Toby Keith
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Bobby
98.6 - Keith
harshness
I'm Easy - Keith Carridine
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gms49ers
It's Easy - Boston
RaiderPower
Take It Easy On Me - Little River Band
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R
Last reply · posted in Computers and Gadgets
Lately my eight year old Dell laptop has been shutting off even when I have a full battery. I have had to keep it plugged up all the time to keep this from happening. Any idea what is causing this? I replaced the battery about three years ago.
2 Replies · 44 views
arlo
A recalibration might be needed. Even if it shows full, the individual cells may have become unbalaced. And the BMS chip in the battery reports false information to the pc.
Try this. Start it up in the bios/uefi and leave it there until the battery dies and it shuts off.
It might just keep running longer than in Windows. Or run for a short while and shut off.
If it's the first case. Probably just needs a balancing. If the latter, the pack might just be dead.
Not throwing stones but perhaps just a cheaply constructed battery with substandard cells. Could be.

Patience. Keep restarting it in bios/uefi until it won't fire up anymore.
Then plug the charger in and let it complete a full charge. And see what happens. If it's better.
Do the same thing one more time. Run it until it dies dead-dead. Then just let it charge, pc shut off.
When charged, it might be better. It might not be.

There are bench jigs that read the actual BMS and override it to let a tech manually monitor and charge the separate packs. They can also reset any "time bombs" in it that cause an otherwise good pack to show bad.
Maybe Santa will be good to me some year.

You might just need a new battery. Maybe the PC power management chip is going. A Dell common thing.
Leaving a laptop plugged in with a full battery is known to reduce the life. Asus for one recommends that you don't leave the charger plugged in all of the time even when shut down. And setting Windows to charge the battery to 85% instead of 100% increases life.
That's all I got.
dishstaller
That's all I got.
That was quite enough....I definitely learned something from your post. Thanks
TRG
TRG
Pub Member / Supporter
Last reply · posted in Computers and Gadgets
I set up a music server for my brother a few years ago. It's basically a small headless computer but it needs to have a DHCP IP address reserved for it in the router settings. This was easy to do in his DSL router. He's switching to Starlink now and I was wondering if these setting are easily accessible in the Starlink router. I'm pretty sure he will be getting the latest V5 router.
5 Replies · 283 views
b4pjoe
I set up a music server for my brother a few years ago. It's basically a small headless computer but it needs to have a DHCP IP address reserved for it in the router settings. This was easy to do in his DSL router. He's switching to Starlink now and I was wondering if these setting are easily accessible in the Starlink router. I'm pretty sure he will be getting the latest V5 router.
If you can't get into the router to reserve an IP address just don't use DHCP on the device that needs connected and assign it to a specific IP address in the network settings.
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HipKat
I set up a music server for my brother a few years ago. It's basically a small headless computer but it needs to have a DHCP IP address reserved for it in the router settings. This was easy to do in his DSL router. He's switching to Starlink now and I was wondering if these setting are easily accessible in the Starlink router. I'm pretty sure he will be getting the latest V5 router.
They are not. Your best bet is to set up a third-party router, attached to the Starlink for your server, that you can get into, like a Linksys, etc
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Foxbat
…it needs to have a DHCP IP address reserved for it in the router settings. This was easy to do in his DSL router. He's switching to Starlink now and I was wondering if these setting are easily accessible in the Starlink router. I'm pretty sure he will be getting the latest V5 router.
The Starlink V5 Install Kit I just got comes with the Mini Router. It is pretty limited in what it can do. For example, it can provide only one IP subnet at a time, no Guest Network, but it does support the pass-thru to a third-party Router. You can also split the Wi-Fi into separate 5 GHz & 2.4 GHz SSIDs to help some IoT devices that don't support 5 GHz bands to work.

The larger Starlink Router that still comes with the V4 Kit does support a Guest Network with separate IPv4 Subnet, but it's $120 from Starlink. And it still won't do DHCP Reservations.
harshness
If you can restrict the DHCP address space to assign addresses to one end of the subnet (i.e. x.x.x.50+), you can manually assign the IP address on pretty much any operating system. This is a default behavior on several popular routers. As the Router Mini only supports 235 devices, I expect that's already done.

Another option is to use a router that supports PoE to power the antenna. This article discusses that option (under PoE Power heading):

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Foxbat
Now that I've had the v5 kit with the Mini Router, it's not as bad as I first thought. Yes, no DHCP reservations, but you can set up multiple SSIDs that have separate IPv4 subnets, and like the big brother, you can select from 192.168.x.0/24 or 10.x.0.0/16 (where "x" is 1-4).

You can also split a subnet and have different SSIDs for the 5 GHz and 2.4 GHz channels to handle some IoT devices. I haven't discovered what subnet the 2nd NIC on the router assigns, I'm guessing it's the first subnet.
dishstaller
Pub Member / Supporter Lifetime Supporter
Last reply · posted in The Chit Chat Club
2 Replies · 50 views
dishstaller
Sorry for posting the wrong link. Just corrected it.
dishstaller
Pub Member / Supporter Lifetime Supporter
Last reply · posted in The Chit Chat Club
Terrible tragedy. You would think that they would have safe guards in place that would prevent something like this from happening. I guess if you are going to ride in a passenger train it might be best to get a car near the rear.

2 Replies · 54 views
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Jimbo
Terrible tragedy. You would think that they would have safe guards in place that would prevent something like this from happening. I guess if you are going to ride in a passenger train it might be best to get a car near the rear.

They will have to look at the switching sections to determine WHY 2 trains were on the same track ... at the same time.
dishstaller
Thought this article might be of interest to some of you who might travel via train.