Here is an update on my issue:
I had my tuner 1 goto all 0's again, and missed some recording tonight. This was after I switched the tuner 1 coax and bbc to tuner 2 alittle while ago.
I tried switching them again after, and still get all 0's only on tuner 1. So I am almost sure that it is the tuner 1 that is going out.
I had to go back and forth for almost an hour with the guy that the receiver was bad and that it was not a software or cabling issue. He finally agreed to send out a new receiver. Charging me $21 for the shipping, what a deal
Then talked for 30 minutes trying to make sure that he sends out an hr20, or if not that he sends a off air tuner with a hr21 or hr22.
He kept telling me that the "system" could not tell him which receiver it would send out, and that it "should" be the same receiver. Told me only way was to call after receiving the new box if it isn't a hr-20, and order and off air tuner. I was very upset that I had already paid over $200 for the ability to lease the damn thing a year ago, and now when thier box fails they will not guarantee to send out a receiver that is not stripped of certain features that I need.
Well hope all goes well and the new box does not give me any more problems, will try to keep this updated in case anyone else has same issues as me.
-Aaron